Leave a Review Casa Leo (Smarty Pear)
Needs more updates
Needs more routine updates. At least a few times a year. I get constant offline messages with my litter box. The factory reset option and turning it off doesn’t really help. I love the litter box but the app and connectivity needs work.A complete waste of money
I rarely write reviews for products, good or bad, because everyone’s experience is their own. But wow was this product a big let down. Few bad reviews on any product is fine, but the overwhelming number of people with the same bad product experience and the extremely poor level of customer service experience is something to note. Switched over to Liter Robot and it’s worlds better. Spend the extra cash on something that won’t cause such a headache in the long run.Show lessThe entire setup worked great until about 6 months ago
Now I have to delete the app and reinstall it yo get it to connect to my Leo’s Loo Too, the machine won’t cycle, and won’t connect to the app. A great $600 litter box for a little while there.