It does almost everything!
I would love for the app to allow for allergies. It would also be great if they had a larger selection of meals. Otherwise the plan is clear, educational, covers exercise, has a great online support system and has tons of educational information to make the user successful. I have tried so many plans and this is the best. Spending the time learning the app is well worth it.
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Love it
I like the app much better than I like the WW app. It shows meaningful information about diet and calories burned. Sometimes for some unknown reason, the app is unavailable: I am not sure if it is my phone or something else but I have seen a message asking me to check my Wifi connection and it is ok.
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Very helpful
This app is great. I’ve lost 9.2 lbs in 3 weeks and I’m thrilled. The app looks bright and real, like a well thought out cookbook. The grocery list is invaluable. The recipes are accessed by clicking on the meal time, like breakfast or lunch. Recipes are layed out nicely and easy to follow. The calendar is right on the mark. The photos are really good. Weight can be logged in and tracked and viewed as a graph.
I really like how easy and seamless it all works. AAA+++
I really like how easy and seamless it all works. AAA+++
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Great App & Approach
The app is self explainitory and easy to use. When signing up, I thought I was going to need to follow a specific menu. I was happy to learn that I had the flexibility to choose most any food item. I like tracking food consumed by category (protein, carb, veggie, etc.) rather than tracking calories. It is much easier to track this way. You can still check/track calories.
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Like an abusive relationship
This program is no better or worse than many that are out there, but the terrible part is they refuse to let you go. You cancel but they hold your membership captive for months. I haven’t used it but for the first day or two. I had no interest and unsubscribed/cancelled. Now they continue to charge me. I haven’t used it and they illegally hold my card information for months, from August to late November, before allowing the cancellation go through.
DONT SIGN UP OR YOU WILL HAVE TO CONTINUE TO OAY WITH LITTLE OR NO RECOURSE. THERE IS NO WAY TO SOEAK TO A LIVE PERSON AND IM STILL WAITING FOR AN EMAIL IR TWXT RESPONSE.
DONT SIGN UP OR YOU WILL HAVE TO CONTINUE TO OAY WITH LITTLE OR NO RECOURSE. THERE IS NO WAY TO SOEAK TO A LIVE PERSON AND IM STILL WAITING FOR AN EMAIL IR TWXT RESPONSE.
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Response from developer
Hi Steve. I'm sorry you are feeling frustrated about canceling your account. We are always willing to work with our members and do offer early cancellation options. Please reach out to our support team for assistance: https://diethelp.mayoclinic.org/s/contactsupport
Helpful THANKS
The app keeps me on track and makes tracking soo much easier! The emails and zoom calls are informative and helpful! I had been trying to do it on my own and was losing weight slowly but the lose it phase has taken the weight off faster! I enjoy having the recipes, being able to swap them and the printing of the grocery list and the week meal plan helps in shopping and meal prep organizing! The exercise suggestions are helpful, I appreciate the how to videos! THANKS
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Plan is good but…..
The plan itself is good , teaches you to make healthy choices, habits and break bad habits.
There are different meal plans available, including vegetarian but no Vegan plan ( I hope they add it in the near future). Exercise plans available with and without equipment.
If you follow the meal plan it could get very pricey except the simple meal plan, it is very simple 😉
All is well and good but I didn’t loose any weight even in the “loose it “ phase I think it’s because before I started this diet I was making relatively healthy choices being a vegetarian all my life I was eating lots of vegetables, whole grains fruits and not eating sugar etc., so I didn’t see any difference, I think 💭 it could also be because I am going through menopause. But will continue this because I do believe I will see benefits in the long run with my health!!
There are different meal plans available, including vegetarian but no Vegan plan ( I hope they add it in the near future). Exercise plans available with and without equipment.
If you follow the meal plan it could get very pricey except the simple meal plan, it is very simple 😉
All is well and good but I didn’t loose any weight even in the “loose it “ phase I think it’s because before I started this diet I was making relatively healthy choices being a vegetarian all my life I was eating lots of vegetables, whole grains fruits and not eating sugar etc., so I didn’t see any difference, I think 💭 it could also be because I am going through menopause. But will continue this because I do believe I will see benefits in the long run with my health!!
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Be prepared to lose your money
The diet didn't work for me. I live in a small town and most of the recipes were impossible to buy for at our little grocery store. Not their fault, but not a good fit.
What does upset me is that I got no notice of renewal or any warning before the next year's charge hit my card. Within 2 hours I was trying to get my money back, but once you have access to the plan, even for 2 hours, there is a strict no refund policy. Again, my responsibility to keep up with that, they just enforced their own policy, but let the buyer beware! They are sneaky about how they will get your money! Be smarter than I was if you want to cancel your plan!
What does upset me is that I got no notice of renewal or any warning before the next year's charge hit my card. Within 2 hours I was trying to get my money back, but once you have access to the plan, even for 2 hours, there is a strict no refund policy. Again, my responsibility to keep up with that, they just enforced their own policy, but let the buyer beware! They are sneaky about how they will get your money! Be smarter than I was if you want to cancel your plan!
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Response from developer
Hi. We're sorry to hear you're feeling frustrated with our refund policy. We do provide you with the ability to cancel your automatic renewal at any time on your accounts page and we send an email reminder 30 days before your renewal. Please reach out to our team so we can work with you towards a resolution. You can reach us here: https://diethelp.mayoclinic.org/s/contactsupport
App could use QoL improvements
The app doesn’t automatically sync to the correct date, and each tab doesn’t sync to the next. So when it’s a new day, you have to change the date in the main tab, tracker tab, and the meal plan tab.
The food database could be improved to include popular restaurant items, or even suggestions for wherever you are eating. Can’t figure out if it’s possible to make your own recipes in the food tracker to save time, it seems you only have the recipes they provide. Otherwise you have to put in every ingredient every time.
The food database could be improved to include popular restaurant items, or even suggestions for wherever you are eating. Can’t figure out if it’s possible to make your own recipes in the food tracker to save time, it seems you only have the recipes they provide. Otherwise you have to put in every ingredient every time.
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Useless for those with food allergies
This app is useless for meal planning if you have food allergies. There is no way to eliminate ingredients before the meal recommendations only after adding a recipe to your day. The fact that they make you complete an entire year subscription with limited trial period is bad customer service in my opinion. I am now locked into $22 per month and cannot use it. Consider other options if you have food allergies+sensitivities. Especially if avocados is one of them. So frustrated.
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Response from developer
Hi. We're sorry to hear you are feeling frustrated. Our food group approach allows you to swap ingredients to suit your needs. If the program is not a good fit, and you are outside of the provided cooling period, we may be able to assist you with an early cancellation option. Please reach out to our team here: https://diethelp.mayoclinic.org/s/contactsupport
