Breeze User Reviews

Top reviews

An excellent example of a transport app

I use this to buy train tickets and keep an eye on my bus. I’ve also used it a few times to hire e-scooters. Really good route planning and so helpful to have access to all the transport types in one place.

Response from developer

Thanks for your review. Maybe councils aren't so bad after all?

Great planning app for Southampton!

Using for a few months now.

Response from developer

Thanks for your review. Here's to many more months!

Multi modal app

A great app for making multi modal journeys across the area. Can’t wait for all the ferries to be added.

Response from developer

Thanks for your review. Hopefully not too long to wait for those ferries and in the mean time, jump on Hovertravel for your Southsea-Ryde crossing.

Helpfull

Amazing easy to use

Response from developer

Thanks for your review. Helpful only has one 'L'. Travel and spelling advice all in one place.

Mohammed from customer service is amazing

Thank you for your help !!!

Response from developer

Thanks for your review and for giving Mohammed the props he so clearly deserves!

Brilliant

Easy to use and was particularly impressed by the ability to leave a bike even if the docking station is full

Response from developer

Thanks for your review.

Bus and train info rubbish

Asks for too much personal information. Then when you look up buses or trains the information is pretty rubbish. Couldn’t find my bus stop at all. Train info is incomplete. Both train and bus info can be found much quicker and much more clearly on other apps.
Really shouldn’t have been made available without a great deal more functionality. Account deleted
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Response from developer

Thanks for your review.

Immediately suspended my account

After submitting all my personal details, bank details and licence/Face ID details it’s suspended my account without any details.
Will delete account and hope that this data is not retained.

Also, the long list of details tracked by the app seems shockingly long.

Response from developer

Thanks for your review. We do not retain any user data once an account has been deleted in line with UKGDPR legislation.

Renting e-scooter

It was great and smooth renting an e-scooter via Breeze. Will do it again.

Response from developer

Thanks for your review.

Horrible App

If you aren't careful, the app will unlock a random bike near you. If you don't find that bike, the app will keep charging you and the only way to stop that is to find the bike and lock it. The staff cant do anything about it as they say there is currently no rides on your account. There are 10£ and 25£ charges for parking outside parking station and parking zone, when the zone is tiny and only few parking stations exist. It’s all a lot of trouble and no convenience, at a very expensive price.
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Response from developer

Thanks for your review and for flagging this issue. We've now solved the problem and hopefully your experience with the bikes won't have put you off entirely - there are many other transport options available.

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