Navien User Reviews

Top reviews

Leave a Review Navien
  • No purpose for the homeowner

    If you’re a homeowner, don’t bother. This app appears to be for installers who want to get rebated on fees. App is buggy and seems to be a sales gimmick.
  • Pointless

    I was planning to use the app to track the maintenance for my new water heater, but the app can’t find my water heater’s serial number which is required for that.
  • Trick app

    So you probably want this app just when your unit needs fixing. But the app does not let you create an account. It fails on the Country table. Seems they did not do basic QC. Does that indicate how my new heater will perform?
  • Garbage

    Bought a home with a Niven TWH. I thought the app would be a helpful resource. It’s a waste of time.
  • Horrible!

    You cannot create an account. The support tab then sends you to a text number that doesn’t work.

Alternatives to Navien