Leave a Review UPS Mobile Delivery
Better but still needs work
So I have been using this app for a few years. This version is definitely an improvement over the previous. There’s still quite a few bugs, and it randomly freezes. The one thing I wish this app would support is a Bluetooth barcode scanner. It is very hard to build a manifest on the newer iPhones when there is an issue with them picking up the barcode with the camera. I have determined this is due to the macro setting hopefully next year they will have this fixed. Support for a Bluetooth scanner would be amazing!Show lessJC Firefly
Does not scan to build a manifest
This is the third season that I have used this app. The app on an iPhone 15 will not scan packages to build a manifest in the app. I used an iPhone 13 for the previous 2 seasons and never experienced this problem. The iPhone 15 however will scan info notices in the app without a problem. Please correct.Show lessSeasonal Support Driver
Horrible
I have an iPhone 15 pro and this app uses the lens that’s on the right (not top) and will not focus to scan. Haven’t been able to work as an SSD because of this issue. Please fix ASAP!pamr4
Scanner on iPhone
Almost perfect. However, my major complaint is that I'm never able to creat manifests with the scanner because it simply DOESN’T WORK. I have to go to the camera on my phone and scan the shipping tracking, copy, then paste it into the app making me take a little longer creating manifests. I wish the scanner on the app worked better reading the shipping label. Once this works, I’ll be giving 5 stars.Show lesstrill_hg
Defaults
Glad to be using this app on my own device, but I really would like to see a setting for selecting my preferred defaults; namely, being able to default to Google maps instead of Apple maps. Also, to select "driving" as my preferred method of directions instead of "walking" which it currently almost always seems to default to.Show lessCAGALUN
Barcodes won’t scan
I have an iPhone 14 pro with the three camera lenses. When using the camera in the MDA it doesn’t focus correctly. I can see on the screen that package barcodes are slightly blurry. This causes barcode scans to fail nine times out of ten. When delivering from my manifest I can just tap on the list of barcodes to circumvent using the camera. But when I need to Build Manifest, this is a nightmare. I’m am a 6th season PVD/SSD that works with two drivers who give me extra stops daily and this year (2023) I can’t easily help them because I can’t Build Manifest.
The app needs to be coded/updated to use the regular lens for delivery confirmation (front porch) photos and switch to the macro lens for barcode scans/close ups. This is a known issue with third party apps that use the camera. Please update to allow for using the macro lens on iPhone 14 Pro+ phones.Show lesskwoods70
Doesn’t scan packages
When I try to add packages to my manifest it doesn’t scan them. Fix it pleaseCpucrash0
Awful
It seems like UPS doesn’t want to improve the app. The scanner really stinks.aamorri
Inefficient
Just started as Seasonal PVD-the App consistently freezes/crashes @ key moments of the work load; ie.; when obtaining signature or scanning…after completing a delivery & moving to next stop - navigation will take you back to previous stop instead of the current next stop…the app’s consistent stalls/crashes/freezes is antithetical to an efficient work program - UPS needs to find a better optionShow lessnites
Worst app I have ever used!
If your job relies on you using this app you might as well look for another job. Working at ups is 10% delivering packages and 90% dealing with this abomination. They easily lose in the millions of dollars and hundreds of thousands of hours of people’s time. No employee should ever have to deal with a billion dollar company’s laziness and lack of caring at this level.Show lessSeth-1337
