Leave a Review UPS Mobile Delivery
Needs work
Doesn’t let you confirm delivery when package has notes attached like rts or no indirectFifth ho
Not working
I’m a PVD and it doesn’t work at all. Is it an app issue or is it something else?ElChinox
I’d give 0 stars if I could.
The devs really dropped the ball on this app. First off navigation is terrible it never loads the correct addresses to apple or google maps so I have to manually go in and change them which kills time that I could be spending on deliveries. If there is a note for a package it will not let me complete the stop. The app freezes and I have to relogin. I had to hop on a google phone to clear the delivery. Also once I tap the packages I delivered it takes almost 30 seconds to clear so I can complete stop button. Seriously look at the Amazon flex app it is a well oiled machine and very efficient compared to this. Did kindergartners code this app seriously! UPS spend some money on some decent developers and you will have faster and more effective deliveries from your personal drivers. I have spoken.Show lesspkerkid
Very poor app
App is extremely slow. Haptics are very poor and must long press any item to have a chance that it "might" come up. Navigation at times pulls up wrong addresses. It is not very seamless between screens. Nice icons on the individual stops, but clicking on them, or anything on the individual stop tab, may/may not load anything. Scanner has difficulty picking up barcodes, often have to retry multiple times. Punch Out is extremely painful, often not working. When the best advice management can give you is, "Yeah, you might have to do that several times, or reboot." - that's not good app design.
Love the company, hate the app. UPS (and it's workers) deserve something much, MUCH better.
Using iPhone 12 Pro Max iOS 15.0.2
App version: 5.25.9.0Show lessGalz34
Please Fix Notes Bug
Whenever there is a note attached to the package, I cannot press “Continue”. How can I process the delivery if I get stuck there??BRWils
RTS Freeze
1. Biggest complaint is same as others mentioned. App freezes when the RTS note window opens. Can not confirm delivery.
2. The scan screen is awful. Very hit or miss when trying to scan UPS label.
3. Punch in/punch out window needs work, will not enter current time.Usafsgt
Fix the bug
Need to fix the bug that crashes the app won’t won’t let you deliver when pkg noted exist like the RTS if re-wrapped or no left at or indirect.GTR Porsche
Works as well as Android version w annoyance
MDA doesn’t have the timeout unresponsive issues as it’s android counterpart
1. Scrolling thru delivery itinerary for the day will sometime hang/unresponsive. Had to exit app, relaunch to recover. It got so bad I had to screen shot the list just in case this bugs persist during by route
2. Barcode scanning success rate is far and few so don’t do this in front of destination front door😱. Had to confirm visually. I’m sure it’s a iOS issue but hey the QA team should have reported this annoyance right?
3. Deal breaker Alert: When MDA launches out to Apple Maps targeting address 1325 RoadX, navigation plot route to address 1324 instead. Maybe it’s too close for gps to zero in but this never happened with Android. I verified this is not a resident iOS gps issue coz google maps on iOS zero right in on the input address.
4. Overview map of all destinations need better icon that include numeric sequence to help drivers use it to look ahead.
5. InfoNotice barcode did not prompt to scan but only present a manual entry of the InfoNotice number. Though it’s not a common occurrence but still an annoyanceShow lessJajaLalamimiEE
Barely works at all
One of the worst apps I’ve ever had the misfortune of having to useMvincent17781
App crashes if notes are attached to package
Three things - 1. The app freezes if notes are attached to package - i.e., “Rts if package is damaged or retapped”, “Signature Required”, “Requested release location.
2. Voiding stops - there should be a way to void a stop if it is sheeted incorrectly.
3. Employees can not enter their time correctly- causing multiple timecard corrections.Show lessmuck wilmington
