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there telling me to pluk not likr use the bow
Response from developer
Hello! Thank you for your feedback. Please contact us at support@tonestro.com and describe your issue in more detail so we can assist you quickly. We are here to improve your learning experience! πΆ
Tonestro app Doesnβt like iPhone
Thanks!
Great but some suggestions
Response from developer
Thank you very much for your great 4-star rating! π We're so pleased that you've made such rapid progress in learning first position on the violin with the app. We take your feedback seriously and will consider your suggestion to further improve the app. If you have any further suggestions or need support, please contact us at support@tonestro.com. Thank you and have fun making music! πΆ
Review
Response from developer
Hello, thank you for your feedback. We're sorry to hear that you're not happy with our app. We are aware that the pricing can be a hurdle for some users. However, our main goal is to make high quality yet affordable music education accessible. The price of our offer is therefore calculated in such a way that we can ensure the quality and further development of the programme without compromising on content and functions. In order to continue to offer you affordable options, I recommend subscribing to our newsletter. This way you will always be informed about current special offers and discounts. We are sorry to hear that a string broke while tuning your violin. Tuning a violin, especially for beginners, can be challenging and depends on many factors, some of which are beyond our control (age, temperature, humidity...). We take your feedback very seriously and will review how we can improve our tuner function and instructions to avoid such incidents in the future. If you have any further questions or need assistance, our support team is always available at support@tonestro.com. It is important to us that you are satisfied with our app.
Why did I give a five star review?
Good
Review
Response from developer
Hi and thank you for your feedback! Weβre glad to hear that you think our app is good. We take your comment about the tuning accuracy seriously. We would appreciate it if you could contact us directly and describe the issue in more detail. This way, we can assist you better and ensure the app works optimally. You can reach us at support@tonestro.com. Thank you for your support!