Won’t Connect
Cannot get the app to find the mini split. Follow the instructions, here two beeps, but never seen CL on the screen. Can connect to the device’s WiFi but never completes the setup. No way to get support. Unfortunate.
Terrible update
New update completely useless and removed so many other features like anti mildew and eco mode definitely need to revert back to old update…don’t fix what’s not broken
Useless app without remote
Entire reason for the app is to eliminate the need for the remote. But in my case… the app was a last resprt to try and troubleshoot an AC unit that eont work and i dont have a remote to reset it properly… seriously what is the point of the app…. Zero reason to require the remote for the linking..
Disappointed
The latest update has removed numerous features and reduced the app to be almost completely useless.
Randomly Becomes Uninstalled
I have a Della Air Conditioner that due to me having a disability I’m only able to operate with my phone. The issue I’m having is that for an unknown reason, my device will become disconnected from the app.
This is extremely frustrating as I require an additional person each time to re-install it back onto the app. Additionally, whatever setting the air conditioner was last on, it will continue to operate at as I am no longer have any control. So, if the air conditioner is running, I’m unable to turn it off until I have another person come.
This is extremely frustrating as I require an additional person each time to re-install it back onto the app. Additionally, whatever setting the air conditioner was last on, it will continue to operate at as I am no longer have any control. So, if the air conditioner is running, I’m unable to turn it off until I have another person come.
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No geo fence
The app is nothing like you have displayed. None of theservices are there doesn’t even look like their image images from App Store for my iPhone where is the geofencing.
Good ac just controls stink
I love the ac heat kit but the app won’t let me change temp settings besides that the actual unit is great and is a good idea to have control on phone
Only works in Celsius for Alexa
This app works great if you use it directly but when you try to send a command from Alexa or any other app, it gets confused on the conversion between Fahrenheit and Celsius. Please fix this and I’ll increase my review to five stars.
Won’t sync with my unit
I’ve tried so many times to get this unit to sync with the app and on my Wi-Fi. It doesn’t work. Customer service sent me some materials that help either. I have a split unit, follow the instructions to get it to pair with the phone and it doesn’t ever find it. I think I got a lemon.
Cant decrease the temperature
I dont know how this app got 4.6 rating. Lay out of the app is ok but temperature can not be decrease, also can not change hot to cold. They just updated the app and still have the same issue. May be they just dont want the app to replace the entire remote functionality.
We need remote because sensor that measures the indoor temperature is in the remote. I guess thats why??😕🤔
We need remote because sensor that measures the indoor temperature is in the remote. I guess thats why??😕🤔
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