Permission Slip by CR User Reviews

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Leave a Review Permission Slip by CR
  • Very buggy app.

    I have tried downloading this app several times. First I tried, as the app suggests, to use Apple to login. That was repeated several times to no avail. Then I tried using my email, as the app suggests, and it caused the app to crash. When I finally was able to login, the app simply stalled and wouldn’t load the companies it’s supposed to manage. A waste of time.
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  • Good Idea but it will not work

    Tried installing this several times with no luck. Screens froze and no confirmatory email was ever sent to activate account. That makes me wonder just what is going on and can I trust them as before account activation they say they need all this private info-phone number, street address and any and all email addresses. And this is before account is active. Why not afterwards? I used a "hide my email" so if my email gets sold I will know who sold it.
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    Developer Response

    Thanks for letting us know about your experience. Due to a huge number of new users, registrations, and requests the app experienced some slowness and issues with registration. We were able to quickly resolve and Permission Slip is now working as expected. We invite you to hop back into the app and take it for a spin again. And please feel free to reach out to us at permissionslip@cr.consumer.org should you experience any issues or want to share additional feedback. Thank you!
  • Won’t Verify via email

    Loaded the app on my iPhone 14 pro, but it got stuck during the setup saying it sent an email to me to verify. No email showed up anywhere (spam, junk, etc) and I tried resending an email a dozen times. I could not complete the app setup. Deleted it and will try in a week or so when they’ve hopefully fixed this issue.
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  • Non-functional

    Installed and going through setup. App instructs you to click a link allowing them to sned you info in an e-mail they send. Received the e-mail. There is no such link, only the ability to download the app - which I've already done. When I click "Resend e-mail" to try again - absolutely nothing happens. I don't think this app has been thoroughly debugged for iOS. Just couldn’t make it work.
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    Developer Response

    Thanks for letting us know about your experience. Due to a huge number of new users, registrations, and requests the app experienced some slowness and issues with registration. We were able to quickly resolve and Permission Slip is now working as expected. We invite you to hop back into the app and take it for a spin again. And please feel free to reach out to us at permissionslip@cr.consumer.org should you experience any issues or want to share additional feedback. Thank you!
  • Bugged login screen for Max iPhones

    Couldn’t login due to bugged login screen. Can’t scroll or tap to get to required fields and TOS acknowledgments.

    Developer Response

    Hi Dale, Could you please reach out to permissionslip@cr.consumer.org, we'd like to know more about the bug you are experiencing. Thank you
  • Beware of Permission Slip App: My Nightmare Experience and Warning to Others

    I am writing this review to warn you about the dangers of using this app. I made the mistake of assuming it would only delete my saved data from certain companies, but instead it erased my entire account details and left me with a nightmare of a situation. This app has caused me so many problems and headaches.

    I thought it would be similar to the privacy app Jumbo, which does an amazing job at explaining why it matters to control your data privacy and walks you through each step. Unfortunately, Permission Slip did not do a great job of highlighting the potential impacts of assuming it's only going to delete your saved data from certain companies. It completely deletes all your account details and erases your account completely.

    The app claims that you can revoke its ability to close your accounts, but when I tried to find that capability, it was nowhere to be found. I even wrote an email to the company, but received no response back. This app is full of dark patterns and now I'm worried about all of my accounts, including others they intend to support like Apple, Google, and even cell phone carriers.

    I highly advise against using this app and wished I never had used it in the first place. Please be cautious and don't blindly trust this app, even though it's "powered by consumer reports
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    Developer Response

    Thanks again for your feedback. We wanted to let you know that your comment played an instrumental role in design changes that came out in our newest release. We renamed the "Delete my Data" button as "Delete my Account" to make this function more clear. We also added a new yellow warning specifying that the entire account and history will be removed after the request is processed. We hope these changes are sufficient to prevent your bad experience from happening again. We so appreciate you sharing your feedback and apologize again for the experience you had.
  • Logging in

    I set up an account and contacted my companies to either delete my information, or ‘Do not sell my Information. Today, however, I am unable to log into my account. It gives me an error, and will not let me reset my password. I am getting follow-up emails from the companies that I notified. Weird.

    Developer Response

    Hi there - thank you for letting us know about your log-in issue. I'm sorry you're having trouble! Do you remember if you logged in with Apple or with email? Knowing this will help us troubleshoot and better diagnose this problem. Email us permissionslip@cr.consumer.org and we’ll do what we can to help you get back in. To your question about why you’re still receiving emails from companies – it’s because your past requests are still being processed, and some companies email you to verify your identity or keep you updated about your request status. Apologies again and thanks for letting us know about this. Hope we can get you back up and running soon!
  • Great idea - UI enhancements needed

    Fantastic idea and the app does seem to work to remove your data from third parties. 4 stars because sometimes the app displays a screen that the user cannot take action on (I.e., you’re stuck). I’m running most current iOS.
  • Email verification

    I can’t create an account because the email verification code is not being sent to my email. This app looked promising.

    Developer Response

    Hi there, Sorry that you didn't receive the verification code! Some users having the same issue -- and are we're working hard to fix it. In most cases, the email went to spam. Try searching for authorizedagent@cr.consumer.org or permissionslip@cr.consumer.org If you still can't find it, please email us at permissionslip@cr.consumer.org and we're happy to trouble-shot what's going on. Thanks for your patience and for bringing this to our attention!
  • Verification email took 24 hours to arrive.

    Looks like a good app, but…maybe later.

    Developer Response

    Hi there, Thanks for your feedback! The verification email delay was a bug that we've now fixed. Very sorry that things were not working as they should! We just got a massive influx of new users in the last three days -- and with that increase in scale came bugs like this one. Thanks to feedback from users like you we were able to identify the problem and have improved processes that will prevent bugs like in the future. Email us at permissionslip@cr.consumer.org if you have any more questions. Happy to help!

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