Ting detected a power deficiency coming into my house that was a potential fire hazard to not only my house but a total of four houses on our transformer. We all were experiencing small brownouts and surges over about a two week period but none of us realized we were all having such incidents. Recently, our power company had replaced our transformer after the previous one had blown during a hurricane. When the new transformer was installed, it was calibrated (I guess that’s the proper term) incorrectly and all of our houses were at risk. But thankfully, I had Ting and they gave me the talking points to alert our power provider to the concern and they weee able to come out and repair same day.
Additionally, we temporarily lost power but we were able to prepare beforehand because I was able to alert all my neighbors before we lost power. However, if we had not had the monitoring of Ting, our outage would have been without notice and no telling how long it would have last and the damage that would have been endured!!
Therefore, I sing the praises of Ting for their lifesaving technology!!
Venessa Harris
A REAL Customer
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