Manage your energy services seamlessly, anytime, anywhere with the Consumers Energy app. This intuitive app simplifies bill payments, outage reporting, and offers personalized alerts and settings.
- Flexible, Secure Bill Payments: Pay your bills using PayPal, Venmo, Apple Pay, Google Pay, checking and savings accounts, or credit/debit cards.
- Centralized Account Management: All your energy accounts, one accessible place.
- Scheduled Payments: Align your payments with your financial schedule.
- Real-Time Alerts: Stay updated on bills, payments, and service interruptions.
- Interactive Outage Map: Monitor real-time service conditions in your area.
- Custom Settings: Personalize your app experience to fit your needs.
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Summary of user reviews
Positive highlights
💡
This app hasDetailed energy usage information
💰
This app hasHelps users save money
🚀
This app hasEfficient and user-friendly
📱
This app hasConvenient mobile app experience
⏰
This app hasHelpful payment reminders
Negative highlights
💳
This app hasRemoved credit card payment option
💰
This app hasAdditional fees for payment methods
🐞
This app hasGlitches and bugs in the app
🔍
This app hasLacks some features available on the website
🔒
This app hasConcerns about security and identity theft
⚠️
This app hasUnreliable power restoration updates
🗓️
This app hasInability to change payment due date
What's New in Consumers Energy
1.25.0
December 5, 2024
- New Payment Methods: You can now pay your bills with PayPal, PayPal Credit, Venmo, Apple Pay, and Google Pay, offering you more ways to pay.
- Enhanced Easy Pay Enrollment: Set up Easy Pay with these additional payment methods for seamless and automated bill payments.
- Improved Outage Reporting: Easier access to the Outage Map and options to Report an Outage for Someone Else.
- Bug Fixes & Performance: General performance improvements and fixes for a smoother experience.
App is still trash, have to delete and reinstall every month!
Ever since their update a few months ago, I have to delete and reinstall the app to get it to not give an error message when logging in. When I call them, they actually tell me to delete and reinstall it too. I’m going to leave a one-star review every time I have to delete and reinstall until they do something about this. And why not? I have to open the App Store every few weeks anyway because of this trash app. I hope you like your one-star reviews as your rating drops. This app worked just fine before that update.
