Manage your energy services seamlessly, anytime, anywhere with the Consumers Energy app. This intuitive app simplifies bill payments, outage reporting, and offers personalized alerts and settings.
- Fast, Secure Bill Payments: Complete transactions quickly and securely.
- Centralized Account Management: All your energy accounts, one accessible place.
- Scheduled Payments: Align your payments with your financial schedule.
- Real-Time Alerts: Stay updated on bills, payments, and service interruptions.
- Interactive Outage Map: Monitor real-time service conditions in your area.
- Custom Settings: Personalize your app experience to fit your needs.
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Summary of user reviews
Positive highlights
💡
This app hasDetailed energy usage information
💰
This app hasHelps users save money
🚀
This app hasEfficient and user-friendly
📱
This app hasConvenient mobile app experience
⏰
This app hasHelpful payment reminders
Negative highlights
💳
This app hasRemoved credit card payment option
💰
This app hasAdditional fees for payment methods
🐞
This app hasGlitches and bugs in the app
🔍
This app hasLacks some features available on the website
🔒
This app hasConcerns about security and identity theft
⚠️
This app hasUnreliable power restoration updates
🗓️
This app hasInability to change payment due date
What's New in Consumers Energy
1.24.2
November 5, 2024
What's new:
- Easy Pay Enrollment: Easily set up Automatic Payments with your credit or debit card for a more convenient bill payment experience.
- New Welcome Screen: A refreshed design for a clearer, improved experience.
- Biometrics Permissions: We've enhanced Face ID permissions, making it easier to manage your settings.
- Bug Fixes: General performance improvements and stability enhancements.
The app is so bad that it almost feels like the developers purposefully designed it so that you can’t add a payment method. This app should be illegal it’s so deliberately bad. This level of crooked customer service is what happens when an essential resource for modern life is controlled by companies that care more about profits and ignoring problems more than they care about delivering a good service. This app is worse than the structure of that last sentence . It’s bad. But you have no choice so download it I guess and hope you don’t get penalized for failure to make an impossible payment.
