Leave a Review Consumers Energy
Logs me out every month
Every month it automatically logs me out despite having stay signed in checked. Now it won’t even let me login. Says my password I use for everything is incorrect and on top of that when I request to change password it won’t send me the link to my email. How am I supposed to pay my bill when y’all won’t give me a way to pay it? Calling does nothing but says my phone number isn’t in the system and since I can’t log into my account i can’t access my account number. You’d think a company as profitable as the electric industry would have the resources to have a proper web development teamShow lessteadizz1e
Developer Response
Hi teadizz1e! We apologize for the issues you had trying to log into the app. If you continue to have issues, please, call us at 888.535.9003. -CE App TeamWhy? Why? Why?
Now they’re charging Us a $2.99 Fee to pay them??? Why?? Really just milk Us for every penny!!! Now We pay for peak time energy, We pay for regular energy, We also pay for them to send energy to Our homes, Not forgotten the extreme taxes and fees!!! To add don’t be late then We have to pay a late fee Too!!! All this on one bill!!??? Really,? The Cost of Energy, as well as Gas, and Water too, are through the roof. These bills can cost more than food, and that’s high too. Now a extra cost to pay you our money?!? When will it end??? It’s NOT getting better, it’s getting Worse!!!Show less🧏🏽♀️🙅🏾♀️🙉U
Energy Awareness
The Consumets Energy app provides detailed information so you can track your energy consumption and think about how to save. Seeing how much electricity it takes to run a second refrigerator or turning off fans when you aren’t in the room.2020Smithj