Some tip to setup your SBP2000
1. The app have some issues to setup WiFi: You need to turn on WiFi on the device then hold 3 seconds to hear a long beep to actually reset WiFi in connection status, by default it looks like it’s search a WiFi hotspot(maybe factory hotspot) but you maybe mistakenly think it’s in waiting connection status.
2. After connected to the SBP WiFi, you will need to enter your own WiFi name and password, by default it automatically popup its own device WiFi name in that column cause lateral WiFi setting failed.
3. It has two firmwares for DC and AC, somehow after upgraing and reset, my USB PD doesn’t have any output, I did a power cycle then it’s back to work, so don’t be nervous if you found it looks break after firmware update.
4. After firmware update, all the settings like charging limit, 50/60hz AC been reset to 50hz, make sure you adjust those values before use again.
I feel all those are software issues, could be addressed by App update or firmware update in future.
The unit looks absolutely beautiful and I hope it could add some RGB rainbow effects on Led lights
2. After connected to the SBP WiFi, you will need to enter your own WiFi name and password, by default it automatically popup its own device WiFi name in that column cause lateral WiFi setting failed.
3. It has two firmwares for DC and AC, somehow after upgraing and reset, my USB PD doesn’t have any output, I did a power cycle then it’s back to work, so don’t be nervous if you found it looks break after firmware update.
4. After firmware update, all the settings like charging limit, 50/60hz AC been reset to 50hz, make sure you adjust those values before use again.
I feel all those are software issues, could be addressed by App update or firmware update in future.
The unit looks absolutely beautiful and I hope it could add some RGB rainbow effects on Led lights
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Zendure support was very prompt
I bought Superbase 2000,which works well with Zendure app. Everything is working properly.
app doesn't work at all
no one can create an account se sure doesn't read or respond to support emails avoid buying these products
App is very basic
It appears the App is in very basic state. We just received superbase prod 2000 and attempting to hook up with App Not sure which one is faulty? App or Superbase pro unable to Vinny either with 4g or wifi. Sent an email to support and haven’t heard from them it’s over 1 day still waiting to hear from them. Not satisfied with the product
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Response from developer
Sorry,It's inconvenient for you. We have optimized the email server, and the push success rate will increase greatly.
Not working
You could not even register for an account because the email verification code will never get sent to your email after trying 3 different addresses. Fix it
Response from developer
Sorry,It's inconvenient for you. We have optimized the email server, and the push success rate will increase greatly.
