Needs work
However, there is a bug that if you watch an add for a specific item from a ‘floater’, about 1/3 of the time, you won’t get it.
Another issue that needs development is writing. The translations from whatever the original language, are horrible and make no sense. My view comes from playing the game in English. You can’t really get into a story that is unreadable.
Response from developer
Dear player, thank you for your valuable opinion. We will work hard to iterate and optimize the game content. Hope you can continue to support us. If you encounter any problems in the game, you can click the game settings to give feedback, and the customer service will contact you in time and solve the problem. Finally, I wish you a wonderful day~
Was great till the updates
Response from developer
Dear players, if you encounter progress loss, it is generally affected by two devices logging in to the same ID account at the same time, but if this is not the reason, you can report the problem in the game settings, and the customer service will understand the specific situation according to your account. and solve the problem.
Love the game, but also frustrating
Edit: this is how I first felt about this game but after spending a week and half trying g to get this so called “compensation” on the game that they told me to email them about, I have yet to receive it and instead keep going through circles with customer care saying that I need to send screen recordings and screen shots when it’s not allowing me to send screen recordings to them. I was told all I had to do originally was send an email with my ID for compensation. That never happened and have been being made to jump through all these hoops for them. Done with this game after spending an embarrassing amount of money and getting no help whatsoever from customer care. Changing my review to one star.
Response from developer
Dear player, first of all, I am sorry, but there should be some misunderstandings. 1. Regarding the issue of video advertisements, the compensation package promised to players has already been given, but the system has a 72-hour time limit, and if you do not receive it, it will disappear automatically; The method allows players to use Apple mobile phones to send recorded videos that have not received rewards for watching video ads to the official mailbox, so as to find and solve problems faster; 3. Regarding the problem of rewards and energy, the way to obtain energy for free includes: waiting for natural recovery , Receive premium gift packs for free, watch recovery video ads, receive event stamina props, rewards for completing event levels, etc. If you have any problems during the process, you can contact the background customer service and ask technical help to troubleshoot and check. 4. During working hours, we are actively responding to players and solving problems. There are currently two ways to contact customer service: in-game feedback and email: ying42039@gmail.com, but the game ID cannot be seen in the email, so when contacting via email, the user will generally be asked to send a screenshot of the game ID for quicker viewing account information. Based on your comments, I will reply to you with the above. I hope everyone can understand that our game has been working hard to optimize iterations, just to allow more players to play and have a good experience.
- Creative game
Response from developer
Dear player, we will consider your suggestion in detail, thank you for your praise and valuable support! !Have a nice dayyyy!
So addicting!
The only bug I’ve encountered is unable to watch any ads. Occasionally if I restart the app it’ll let me but it’s very random on whether it not the ads will work.
Response from developer
Thank u for your valued support! Have a nice dayyyy!
I love this game!
Response from developer
Thank you so much for your support and look forward to having a great time with you in the world of Fairy Merge!
Love the game, but also frustrating
Response from developer
Dear player, we apologize for the inconvenience caused to you. We are optimizing this problem. You can send the ID screenshot to our email: ying42039@gmail.com, and we will give you some compensation.
Amazing game
Response from developer
Thank you so much for your support and look forward to having a great time with you in the world of Fairy Merge!
My first merge game & I love it!
I will continue to play and my advice to new ppl reading about the game, just download and try it. Worst that could happen is you have to delete it if you don’t like it.
Response from developer
Thank you so much for your support and look forward to having a great time with you in the world of Fairy Merge!
Don’t let the ratings scare you!!
Don’t let the ratings scare you on this game. Try it and you will love it. The characters are adorable, the builds are cute as well and there are other games to play while maintaining the main one. Lots of goals to do and rewards to get and places to explore.
I just LOVE it. Great job developing team. Can’t wait for more.
Response from developer
Thank you so much for your support and look forward to having a great time with you in the world of Fairy Merge!
