Paisano's Pizza App User Reviews

Paisano's Pizza App
Paisano's Pizza App
Paisanos Franchise System, Inc.

Top reviews

What’s the point

Of having the option to show nearby stores if you are unable to modify the slider because it’s set at 5 miles and you receive an error that won’t let you change it?

Pizza is great – app is hot garbage

The number of times I’ve canceled ordering from Paisano’s because the app is incredibly unfriendly is high. Their food is fantastic – and is almost worth the frustration.

A Little Wonky Here & There But...

The app works faster than the webpage. The payment system is awkward but works. I think it's worth the download.

Held together with bubblegum

Obvious this app is just their website wholesale ripped and pasted, and it expectedly doesn't work as a result.

Paisanos Pizza app

New app is great

Payment Options Need Improvement

Please add Apple Pay!

App is garbage

Does not default to the correct store and constant times out. Useless. I’ll just get my pizza elsewhere. Not worth the headache.

App is glitchy

Might aswell order from the website

Fix these or hire a better app maker

1. APP should automatically find where I can order from (unless I override that feature.)
2. If I have to change location, don’t delete my order.
3. I need to be able to copy and paste credit card number. If I leave screen, app deletes what I have already filled out and I have not memorized card number.
4. Apple Pay please…
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Not absolutely horrible but feels like it was never tested

A positive, it has a sign in and keeps track of your orders. Yes this is a positive due to the amount of issues this app does have.

Even though you’re signed in, it will constantly default to Leesburg store no matter how far away you live or your present location.

No “find store closest to my location” option. This would be hugely beneficial to the above issue.

When you make a payment, you are redirected to another site to make payment. May be a budget issue but when you’re brought back, once again, you’re ordering from the Leesburg store and not the one you keep changing it to.

Go to track your order, it says you don’t have any open orders. Why? Because once again it’s defaulted to the Leesburg store and not to open or previous orders. I think we have a theme here folks.

The overall design is bland and that’s not necessarily a bad thing. Sometimes basic is better. This just looks clunky though.

Overall, and I REALLY hate saying this, the inefficiency of the app and overall experience of the order makes me not want to bother again. Especially since I live 20 minutes away. I only ordered today because of the $5.99 large pizza deal and probably won’t again for a very very long time.

For the developers and others in charge, ease and convenience will drive repeat business. This mess will probably drive others like myself away.

I was originally going to give two stars but the more I wrote, the more I felt like it needed a one star.
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