This would be a 5/5 but every time I order wings that I am going to pick up myself, there is no option to choose if I tip or not without manually entering 0. You include a service charge already, I am picking up my wings. Never in my life before Covid have I had to tip when I’m picking up my food. Also, it’s really scammy feeling to have the tip auto-included into the payment, there is no pop up saying “would you like to tip”, they just auto put in a 15% tip, and if you change your time of pickup per-se, it changes it from the tip or lack of tip you left, back to 15 or 20%.
Don’t get me wrong, usually I tip in cash because I love your guys wings and food, and I 100% tip if I am dining in. But really, tipping to pick up your food just shouldn’t be a thing and it should at least be a choice. Please make it so leaving tips has a visible “no-tip” option and I will change my review to the 5/5 you all deserve. Sorry to sound stingy, but I worked in food for decades and never worked somewhere that had a system set in place to basically force tipping.
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Ham bone shrimp.
Londocalrizeon
Edward4130