No Access for Midas Card Holders
I was told to download this app in order to manage my card because I didn’t want to have to keep using a website. The Midas card is still not available on this app yet I was told this is where I should go to manage my card? Someone should update your AI responses or let your employees know that Midas isn’t supported in the app. This was just a waste of my time. I have all of my other cards in accessible apps, this is the only card I have that I have to make sure to set a reminder in my calendar to make my payments because there is no way to get notifications unless you sign up for paper billing, and that’s just not a thing I am trying to do. If they ever add Midas or send me a new message to apologize for their error, I’ll update this but as for now, this app is useless if you’re a Midas card holder.Developer Response
Hi, I know jack, well.... Thank you for your review. We're glad to hear you were able to get what you needed. If we can assist you with anything else, please visit http://spr.ly/62506lhmZE or call 1-855-796-9632 (TDD/TTY:1-888-819-1918). We're always happy to help.Finally an app for my Caesars Palace Credit Card
I got myself a Caesars Palace credit card to get the perks and status the card gives you but to my surprise when I got it, I had to go through a website to check all transactions and pay the card. I check all my cards on a regular basis and use my phone to check and it was never possible for that card. Now finally with this app I can do that on the phone. I have stopped using the card because it is such a hassle to log in and see. Good move to offer this app now. I will see if I use the card now. I will change my rating if I encounter any issues but so far I am glad it works.Developer Response
Hi, IT Guy 554. We're sorry to hear your experience wasn't as smooth as we'd like. Please visit http://spr.ly/62507c79NX for our helpful FAQ, or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918) to receive assistance from a member of our team. Thank you, and have a great day. ^BRSmall inconveniences to the user
I tried paying my bill and was told to pay before 5pm EST, in which case, I might forget one day to pay and be charged extra as a result. Almost all other credit card companies allow you to pay as soon as you can.
Also, if you would like your cash back rewards sent to your bank account, you have to call customer service instead of choosing the options through the app. Why??? Please fix.