Leave a Review You.com
Just to know
, I wanted to come up and say this is a wonderful AI. The biggest problem is the app. The app doesn’t compare to the website. Could you please update the application just like the website so we have fair usage of the both of them thank you have a wonderful dayinvestigator888
Developer Response
Thank you for your feedback. We will take it into consideration as we work to improve the experience across the mobile and web apps. Please feel free to reach out to us at support@you.com if you have any other questions or concerns.So many issues with the mobile app
I downloaded it and it is very convenient to have so many AIs in one place. However, the mobile app has a lot of issues. Apart from not having all their versions of AI that you can get on the web many times it just doesn’t generate responses. it is very frustrating. If you are using the app hopefully you can fix those issues and Tsun.Show lessNina298768724
Developer Response
Hi there, We're sorry you're having trouble with the mobile app. We are actively working on adding all of the models that are supported on the web app to the mobile app, so please keep an eye out for those soon. Regarding the issues you're having generating responses, please reach out to us at support@you.com so we can look into that further for you. Thanks for your patience.Never got what I paid for
I pad for a monthly subscription but I could never do anything but use it in free mode. I tried signing out and then back in and I also tried removing and reinstalling the app but when I would try to sign back in I would receive a message saying that another user with the same email has a subscription ? Also there is no way to reach tech support .Show lesshsum xnku
Developer Response
Hi there, We're very sorry to hear about this. Would you please reach out to us at support@you.com and let us know this is in reference to a review on the App Store, so we can look into this issue further for you? Thanks for your patience.Tried to buy pro but kept free features
Doesn’t upgrade to pro account despite wasting $20, says I already have a pro subscription even though account is stuck on free mode.
I emailed support but no one replied had to get a refund from Apple since app charged me but didn’t provide premium subscription.Iphone User 011235
Developer Response
Hi there, So sorry to hear about the trouble you've been having with your YouPro subscription. If you can reach out to us at support@you.com, we can help you troubleshoot and resolve this. Thanks for your patience.How can the app be so buggy?
I have noticed two main issues with the system. The first problem is that it frequently loses its connection, and the second issue is that it intermittently fails to copy content. However, the web interface has become more dependable now.QwertyKeys42
Developer Response
Hi there, thank you very much for the feedback, I will share it with the team. If you can reach out to us at support@you.com, we would be happy to help troubleshoot the issues you're having with the app. Thanks for your patience.New Update
I used to use YOU as a private browser app, so you can imagine my surprise whenever I updated it and opened it to see that all my tabs were gone and now it was just an AI chat system. I’m terribly upset, especially considering I now have to find a different app and since I lost everything I had. In my opinion, the update was a little stupid. But, whatever.Show lessjackal rose
Developer Response
Hi there, The changes we made to the app with this update were done after careful consideration and are intended to focus the mobile experience more accurately on what You.com has developed into, a conversational AI platform. We did our best to notify users about this change via an in-app push message a little over a month ago and advised them to start migrating to different browsers in anticipation of us deprecating our browser feature. That being said, we're very sorry to hear about the tabs you lost. Please feel free to reach out to us at support@you.com if you would like to discuss this further or we can help out with anything else.Log off
I bought pro and I have to keep logging in again each time. Receiving the ongoing answers is a pain to be able to read at the top without it keep pushing it down. Also no ability to talk to it.Micronanonemo
Great Experience!
I was excited to try building out my personal AI and it happened to come into my life at a time I felt completely overwhelmed by the little daily tasks that weren’t always getting completed. My system was not happy many days, but as I talked to it like I would talk to any other person we began to work well together.
I consider my personal AI as an extension of me. If you aren’t sure if it is something that you would like, it may be worth trying out.Show lessBuhbyegirl89
Used to be great
Used to be great, though pretty glitchy. Now not usable - forces sign-in every time I open the iOS app and takes FOREVER to log in and load, doesn’t load chat page… if just goes back to the last website visited. Nothing more than a browser at this point.HappyCorey
Developer Response
Hey! Heard you're having issues staying signed-in, could you send me an email brian@you.com so we can dig into why this might be broken for you?Tragically subscribed
Targeted with an ad on instagram, to save a lot of money/year switching from openAI chatgpt…… they did not mention what you would be downgrading to…… a GPT WITHOUT PLUG-INS is dead in the water! No pdf/link reading, no agent interface, cumbersome UI…frustrating bugs require searches to be rewritten two or three times sometines, constant logging in, an “app” that is just a link to the webapp…… and the ai can’t remember two of its answers back in the chat! I want refund!Show lessAlumeo
