Keeps refreshing
Since the update of I leave out of the app for 2 minutes as an example it takes me all the way to beginning to select the city I’m wanting a load from. PLEASE FIX THIS! It used to just take me right back to my current search and I just needed to rephrase to see newly posted loads.
My load board shows empty which isn’t true
Hello I am grateful for this app but theres a major issue. As it stands, it is helpful. I use the rate insight and load search on this app but the loads that I post are not showing on the app. When I go to my load board on the app it says that I don’t have any.i have to exit the app and log in online to see my posted loads/edit them. That is the major issue I have.
Show less
The new version is not improved or even worse
After the update logging in became a huge trouble (they say it's more secure lol) The new month I paid my full bill but couldn't log in, tried for 5 hours calling and emailing customer service but no one responded. Hopefully no drivers are sitting at truck stops because of this trash app. Not worth the price at all. If it was just $20 a month I wouldn't have any complaints lol
Show less
Deceptive • Con Artists • Thief’s
This is by far the worst App you could possibly ever download. This company makes their money off of lying, manipulative, deceptive business practices and stealing money from their customers. When you speak to customer service, they give you a runaround and lie to you. My money was stolen out of my bank account from multiple months and when I reported this issue and cancel this subscription, they still continue to charge my account when I brought it up to them they told me that they were going to look into it and reimburse me and then they emailed me back and told me that was my fault and they were going to reimburse me. I’m going to file lawsuit against this company do not ever get sucked into their lies. If I could give zero stars, I would.
Show less
Expensive and Useless Added Features
Not worth the money. I reported a broker for nonpayment but it took them closed to 2 months to contact the broker. I was unsatisfied with their service so I scheduled my Truckstop account to be cancelled during the dispute with the broker. Truckstop concluded that they would not move forward with the case because I placed a cancellation on my account even though my account was still active at the time
Show less
Signing up
How is it that when you down load the app there is no way to sign up I just spent 125$ for my dad to look at loads and there is no way of signing up and when you go to sign up it takes you back to spending money for the monthly options Dat board is wayyyy easier to use now I’ve spent 125 and no way for my dad to look for loads I want my money back if I could give 0 stars I would
Show less
Robbers
Don’t go with them they will charger you . If you don’t like it’s also impossible to cancel you can’t reach anyone you go online you could do everything but manage subscription. Hmm I wonder why . But no worries just call your bank and put a stop pay on them and report them on fraud . The more people do this the banks will make them change.
Show less
New update
After this new and latest update the whole app was just ruined. Why fix something that wasn’t broken? The filter feature is just messed up and just isn’t even possible to find a load anymore. If I’m searching for SD and SDL loads why is it also showing me FB only loads. I call them and just for them to tell me it’s a FB only load. If I set it for max 45,000 lbs it also shows me 48,000 lbs. it was perfect before this update. Now I have to cancel my subscription with this loadboard because of it.
Show less
Terrible!
If I could give them a zero I would! I didn't receive any other loads from them that I didn't get from DAT! After I tried to cancel it they charged my card and on the same day I called and ask for cancellation and a refund. They did not give me my money back after they said it was a flat rate and I only paided 79$ the first time and they took 160$ the second time. Do Not use this app it is terrible! Go to DAT and don't waste your time and money!
Show less
Authority Time
It should be mandatory for brokers to put the authority time they require. I’ve seen way to many brokers hook you on a load, negotiating starts and they tell you you don’t have enough time. It wastes everyone’s time. Put it in the load description and it solves this issue. Truck Stop please make this happen. Please make the brokers pull down the loads if they are already covered. If you don’t have it make an easy reporting line to report foul mouthed disrespectful brokers so people know who they are dealing with. Thank you.
Show less
