Arrived User Reviews

Top reviews

Love the notifications

I’ve been investing with Arrived for just over a year and I can’t live without the notifications! Sometimes I forget about a new property drop or dividend payment, but then I’m reminded and can easily invest right from the app.

Fantastic

This platform is an amazing way for new investors to get into the real estate market! It’s super simple and streamlined and easy to use! I have gotten great returns on all my investments so far and I plan to invest even more in the future.

Nice but not great

The most annoying feature for any app is not having a convenient secure login option. Should be able to use Apple face security to login.
Navigation is fairly simple and straightforward but getting details about a property requires using Zillow or another site. Overall good app but not great, could use some more attention.
Show less

Response from developer

Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. We heard you, and we’re excited to let you know that Face ID is now live! You can find instructions on how to enable biometric authentication here: https://help.arrived.com/en/articles/9670918-biometric-authentication. One note, if your phone is not set up to auto update, please navigate to the App Store and download the latest version. ​ We’re always working to enhance the app experience, including making property details more accessible. Your input is invaluable as we continue to improve, so would love to learn more on what details would be helpful to view. Feel free to share here or send a note to support@arrived.com. If there's anything else we can do to make your experience even better, please let us know.

Nice but not great

The most annoying feature for any app is not having a convenient secure login option. Should be able to use Apple face security to login.

Navigation is fairly simple and straightforward but getting details about a property requires using Zillow is a similar app.

Overall great app but could use some more attention.
Show less

Incredible investment platform

Let me just simplify this for all. If you do not use arrived as part of your investment strategy you are already behind. This functionality is super simple and the amount of information you have access to prior to making an investment into a home or vacation rental is awesome. In addition to this they have funds available if you don’t want to research individual homes and want to invest into a fund of homes. I recommend you get on board.
Show less

The App needs some work

The company and idea is cool. The app is terrible though. It constantly logs you out while just scrolling through the app and you have to sign in every single time you open. Also it freezes a lot. Just offering some constructive feedback.

Poor treatment from Arrived

Uploaded my driver’s license and was asked to upload MORE identifying information, because according to the gatekeepers, the issue date of my replacement license and the expiration date was “within a year” and they needed more info due to “anti money laundering practices”.

As if money launderers use their ACTUAL ID. They probably saw my abundance of melanin in my license picture and assumed I was someone horrible.
Show less

Response from developer

Hi Gunstar - Thank you for taking the time to reach out and share your feedback. First and foremost, I am sorry to hear of your experience. For context, we are required to run Know Your Customer (KYC) and Anti Money Laundering (AML) checks on each and every investor on our platform. The KYC and AML process is in place to to verify the identity of new investors, and to prevent illegal activities, such as money laundering or fraud. That said, we would absolutely love to have you on board if you are still open to it. Would you be open to sending an email to support@arrived.com? I would love to help resolve this and support you in the best way possible.

Nothingness

This app has been quite the snooze fest since I downloaded it a month or so ago. There hasn’t been a single property up for investment and the app LOGS ME OUT so I have a difficult process every single time I want to check it. Not convenient. Not exciting. Flatlined and constantly being told to “log in” to see properties that aren’t even available.
Show less

Difficult to use

The app is really difficult to use because I constantly get logged out. And since it doesn’t support Face ID, logging in again requires manually entering information again which is a pain.
That said, I do like the Arrived platform, and so if they ever fix this issue I’ll update my rating, but right now, the app is barely usable.
Show less

skeptical about the app reviews

Many of the reviews appear to be written by the same reviewer. Multiple reviews with perfect grammar and overuse of “beautiful” and “beautifully” in the review. I hope the app store soon implements better controls on app reviews.

Alternatives to Arrived