Pleased
I bank with your branch in Clarkrange, TN. I am very happy with the services they offer. They are always friendly and knowledgeable. They are family.
BB shows care
Just a patience bank; very accommodating
No longer supports iOS versions before 16
Therefore isolating users with older phones.
Review
The best bank in the Chattanooga area. Been with them over 50 years
A bit confusing!
The information to pay a bill changed. Changing it on the site was not easy for us. Still not certain about where it is headed. Oh well!
Photo depositing
Easy process to set up and install
Nothing but problems.
Debit card keeps getting declined even though there’s plenty of money in the account. Mobile check deposits get rejected when there’s plenty of money in the account that it is drawn on. It is very embarrassing when my debit card gets declined for a gallon of milk when there’s thousands of dollars in the account.
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I don’t like checking and having so many messages every day, at leased
If Walmart is the problem then only put them. This is the only complaint with customer service.I’ve been with this bank for 22 years and always liked CS with no problems. I know Ringgold department gets sick of me calling or texting . I can tell the sound the tone of their voice that they are sick of me calling or texting then, no more than I am , I call the fraud department and they say no block to call my bank then my bank says to call the fraud. To make it simple just put a message to check Y or N that goes to fraud to clear my account up daily. I get these every day
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Satisfied Customer
Love this Bank .it’s like I’ve found a family. I go out my way to recommend to anyone who needs Banking.Everyone needs a great Bank in there life… Builtwell Bank is exactly what it is Built Well. Thanks for everything… customer for life
Chattanooga Kingz Tree Srv LLC
Chattanooga Kingz Tree Srv LLC
No Zelle
Why have Zelle as part of the app if it won’t let you register for it? I’ve tried for the last 6 months and it still doesn’t work. Six months ago Customer Service said that it was some sort of glitch but since it’s still doesn’t work, they should just remove it from the app.
