Rip Off
App is garbage
Response from developer
Dear user, as we have mentioned in our emails with you, our app offers in-app purchases. This kind of in-app purchase application could not be installed in the Smart Remote Controller due to its own operating system. We do regret that we could not add the functions for DJI Smart Remote Controller. Please feel free to contact us for a refund or if you need further assistance. Thank you and best regards!
This is a scam
WARNING
Response from developer
Dear valued user, thank you for your feedback. We sincerely apologize for the inconvenience you may have with our app. We have a disclaimer notification that our product is a third-party application that helps your Drone device maximize its features with advanced functions and we are not affiliated with the Official Apps. Our application is freemium, which grants free users access to basic features with free quotas and also has an advanced Pro version with special benefits. By using the app, you are allowed to unlock all types of drone features without downloading other apps for each one. However, free users are limited to many features and might be interrupted by ads. You are always welcome to experience our 3-day trial Premium before purchasing. We are improving the app’s performance and adding more useful features in the next versions at an affordable price, please keep updating the app with the latest version for a better experience. If you have other concerns or additional feedback, please don’t hesitate to reach out to our customer service team via email at support@uniremotelabs.com; Best regards, Universal Remote Labs Team.
Scam
Response from developer
Dear valued user, thank you for your feedback. We sincerely apologize for the inconvenience you may have with our app. We are afraid that your issue might be caused by tapping the purchase button without awareness. Please note that we cannot process the subscription without your permission. Unfortunately, Apple does not allow us to process the refund directly, please follow the links below to cancel and ask Apple for a refund: - Cancel https://support.apple.com/en-us/HT202039 - Refund: https://support.apple.com/en-us/HT204084 If you have other concerns or additional feedback, please don’t hesitate to reach out to our customer service team via email at support@uniremotelabs.com; Best regards, Universal Remote Labs Team.
mehh
Scam
Scam app
Response from developer
Hi user, thank you for your feedback. We are sorry for the inconvenience. Our product is just a third-party application that helps your Drone device maximize its features with advanced functions. In all documents (FAQs, app descriptions, etc.), we always try to confirm that we are not affiliated with the Official Apps. Our application is freemium, which grants free users access to basic features and also has an advanced Pro version with special benefits. You are always welcome to experience our 3-day trial Premium before being charged. Best regards!
