Leave a Review Club Studio
Not consistent system
So the app is not very consistent. When you try to cancel a class from your reservations and the home screen, when you are after the 12 hour period you’re supposed to get charged a $10 fee. However if you cancel from the reservations it doesn’t say that so if you don’t know any better you don’t realize that you are getting charged a $10 fee. A Calendar integration would be very good because a lot of other studio apps does this.Show lessYakizoba
Not very modern
This app allows you to reserve, but doesn’t integrate into any calendar, so to check class bookings you have to physically go into the app. Feels outdated.Alysa Joann
Needs a few simple things. Please ....
Can be slow refreshing at times. Sometimes freezes but getting better.
Would love for the booking to push to iPhone calendar. And would love knowing what number you are on the waitlist.
Thank you for adding the app on the Apple Watch.Opnwyyd
Amazing
Love how you can track achievements and see all that progress!Tessyrella
Great easy booking system
Love this app and love this gym! Can’t get enough.Nikki551
Great job! Easy to use!
The club studio app makes it easy to book classes and track my workouts!Club Studio Founding member
Works most of the time with a few bugs
I’ve been using this app most days for the past 6 months. It generally does what it is supposed to do. Recently I’m noticing that instructor names don’t always match their images, leading to confusion about who is teaching a class. Also when I get in via a waitlist, the instructor name on the notification I receive is sometimes different than what it shows in the app. I like most of the instructors but not all, and I try to avoid some classes. Given that the club charges for late cancellations, they really should be making sure the instructor shown is accurate.
I also would have preferred that calendar integration be prioritized by the app developers over “Achievements”, which take up a ton of space and seem relatively useless to me. I guess some people need their gold stars tho.Show lessHilly7519
Good app
I’ve been using this all since they opened and haven’t had issues with it. I’ve been able to sign up for classes. I wish they would let you know what number you are on the waitlist so you could know if you’re likely going to get in.Popoki_99
Need to always close/open app
If you don’t close/re-open app, class status stays on waitlisted even if you’ve been moved to confirmed. I removed myself off waitlist within 12 hrs and was charged $10 as I had actually been moved to confirmed but app didn’t show it.OCrlv
Oversold and sales reps keep filling spots in classes
Other than everyone’s valid complaints of not being able to get into classes, staff started removing negative reviews from social media, and having influencers and staff post positive comments. The sales reps can also put prospects into classes taking up already very limited availability.eszasz2021
