Leave a Review Rollo Design
doesn't work
i tried to redownload and all sorts of other options but i can't download files or print from the app anymore.Annaklv23
Developer Response
Thank you for reporting. We recommend reaching out to Rollo Customer Support for further assistance. Please note that checking on your device, connection, and the app will be included in the troubleshooting.Rollo printer does not appear
Rollo design does not show the rollo printer as an option to print labels. Only after I save the label and open it with another program, then I can print it. Makes more time consuming when printing many custom labels.francomachine
Doesn’t work
The app doesn’t work well, when I want to print a 2x2 label it changes the size to 4x6 and when I want to print 4x6, it prints 2x2. It used to work fine and now it's impossible.YNPR0578
Developer Response
Thank you for reporting this. We find it strange that the app will act this way. Please ensure the app is updated. Restarting your phone is also highly recommended. Please reach out to Rollo Customer Support if the issue persists so that we can assist you further in identifying the root cause of this issue and help provide the best and fastest solution so you could print the correct size of labels that you want to print.No longer works
This used to work, but no longer. I open the app and it just sends me back to the App Store. Round and round… open app, back to App Store, open app, back to App Store. I reached out to Rollo several days ago, but no response.Cjhghggggg
Developer Response
Thank you for your feedback. Some factors can affect any application's performance like available RAM and the operating system version. We suggest optimizing your phone's performance by closing unnecessary apps, freeing up storage space, restarting your phone, and downloading necessary updates if available. If the issue persists, Rollo Customer Support is available to help you identify the root cause and provide best recommendations.Does not open
My app does not wanna open, every time I go into the app it keeps doing like if I had to re-download it again which I had done several times. I just want to be able to create my labels on the app.XxKuromexX
Developer Response
Thank you for reporting this. Kindly update your Rollo Designer App by going to the iOS store. Thank you for your patience. Our team updated the App and you should now be able to use it with no issues. Please let us know if you continue to experience challenges in using the Rollo Designer App.Works Great!!
I works great!!! 👍😁matt
