Had to use to support local team. Sign up was godawful. Won’t use OS password manager.(Apple or Samsung) but WORST of all because it’s ALMOST time to renew (several months away) they won’t let me use ANY discounts. So I’m losing a third of the time I was told I had to use the stupid coupons. To even finish registering they require a freaking credit card!! No this app is far too sketchy.
How’s this for sketchy? As of the time of writing, the AppStore page claims 3.5 stars out of 4 reviews, except if you tap into the reviews to read them, they have WAYYY more than 4. Mostly 1 star too. Weird right?
I will no longer support my local HS sports/activities if they continue to use this garbage.
Developer Response
Hello! Thank you for the feedback and we're so sorry for the troubles you ran into. Please reach out to our support team if you get a chance so we can help you. Our app does work with password managers so we'd love to see why it's not working for you. Regarding the renewals, this has been fixed in recent updates and should work MUCH better now. As far as adding a credit card, that is only needed to purchase eGift Cards. You can use all of the offers in our system without adding more information than you did during the initial sign-up. We're also working on some updates on this front to make ordering eGift Cards much easier.
Please consider contacting us so we can help you access and make use of the thousands of offers in our system. Thanks again!The app crashes often. There is constant bizarre glitches showing up or other general bugs. Its very clear they paid the lowest amount to make this app and it feels as though it’s on life support since it’s creation. Upon signup it refuses to take a safe generated password without explaining why it wont work, so it requires a more generic less safe password. This entire app and company is by all means sketchy. I wouldn’t be surprised if I receive a “we’ve been compromised” email in the next few years.
Developer Response
Thank you for the review. We are always improving the app. For your password we require at least 8 characters including 1 capital letter, 1 number and 1 special character. Please contact customer service at 800-513-7507. We would be happy to help you.App is nice. Leads to lots $$$ back. Used app/company for over 5 years. Over 30K cash bsck. No credit card is as good. CUSTOMER SERVICE is OUTSTANDING!!! Always available to help. That is the difference of any company / app. Things happen. It’s the support that makes the difference.
Developer Response
Thank you for the 5 Star! We appreciate your business.This app is a total failure. The “support” person is quick to reply to make you feel like you’re doing something wrong when the app just DOESN'T WORK.
Developer Response
We have recently made some updates to the app. Please contact our customer service at info@launchfundraising.com and we will get you taken care of.Tried theee times to sign up, each time app refuses to recognize login credentials, forgot password does not work with either text or email. Last time I ever purchase a spirit card associated with this app.
Developer Response
If you would reach out to info@launchfundraising.com, we would be able to finish your registration and answer any questions.There is either no help or it’s so well hidden that it leaves you lost. I paid for something that I can’t use. I feel I have been scammed and not by the school or team.
Developer Response
Sorry that you don't feel supported. Please reach out to info@launchfundraising.com.I cannot get in to reset my password. I will never purchase this again.
This app is garbage it logs you out and does not allow you to use save passwords. The majority of the coupons can be found pretty much anywhere and when you try to save them to your favorites, they don’t go into your favorites so then you have to search for the one you want to use againnot to mention the actual fundraiser for it. Schools are getting screwed over by.
Developer Response
Sorry to hear about your experience. Please reach out to customer service at info@launchfundraising.com and we can resolve your concerns.Fill in everything, then hit “create account” and nothing happens???!!? When I click on “app support” I get a message “page does not exist”….
Epic fail….
Developer Response
We would be happy to help you create an account. Please contact us at info@launchfundraising.comIt is really like a credit card rewards app. Bought for a fundraiser and it's going to not be worth the $25 I paid. I would give no stars if I could. What a bait and switch SCAM. It isn't good for a fundraiser because it encourages you to use the app like a continuing credit card. You scam schools. Misprint the cards making the tag keys a ONE TIME USE. Terrible app lying to PTAs. Avoid this one.
Developer Response
There are 2 sides to the app. With the $25 purchase price you get access to nationwide coupons and discounts. You are able to input a credit card because the other option is to buy electronic gift cards. If you have any questions please reach out to use at info@launchfundraising.com
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Annoyed with Power School
