I tried to reset my password since I had forgotten mine. Both email and using text resulted in returning me to the app with no option to do a reset. Difficult to find a support number or chat.
Developer Response
We would be happy to reset your password. Please email us at info@launchfundraising.comThis is the worst app ever! Login is always such a pain and it’s impossible to find the coupons you’re looking for. I’d really like to keep supporting my school’s fundraiser but not if they keep doing it through this app
Developer Response
We have improved the login process to include a phone number option. If you need any assistance please contact customer service at info@launchfundraising.comMy brothers school used this as a part of a fundraiser for 2 years and I’m loving the app. Saved some money quickly. Appears to have a lot of updates since last year!
Developer Response
It is always good to hear from a satisfied customer! Thanks!The app is riddled with so many technical issues it’s either gross incompetence or a scam. Maybe both. Many other better ways to fundraise.
Developer Response
Thank you for the feed back. We have released a new version of the app which includes improved user experience and speed. If you have any questions, please reach out to info@launchfundraising.comThe app doesn’t work to create an account so how can I take part of the system is broken. I filled it out and it doesn’t recognize my touch to press the create account button
Developer Response
If you are still having issues please contact info@launchfundraising.com and we will would be happy to help you out.Ordered a card from my nephews fundraiser. Signup doesn’t work. It’s quick to tell you you made a mistake but once you have everything confirmed, the “create account” button won’t work. App support link is broken. Tried to request link by entering phone number and I get “oops, sorry, something went wrong”. What a waste. If you are asked to purchase for a fundraiser, just donate.
Developer Response
Sorry to hear about your experience. Please contact our customer service at info@launchfundraising.com and we would be happy to answer all of your questions.I bought coupons to support my local High School. It comes with this terrible app. I bought the same a few years ago, but could not remember my account credentials and could not create a new one because it recalled my phone number and therefore required account recovery. But recovery functionality does not work. It’s one of those deals where you request a recovery text that never comes. And a recovery email that never comes. And there is no way to update the email address associated with your phone number. And then in order to use the app you have to deposit money into it when you buy from a vendor? As bad as this software is I would never trust it with my money. I am going to have to report this to the High School and let them know they should find another way to do fund raising.
Developer Response
Please email info@launchfundraising.com and we would be happy to resolve your issues. There are 2 sides to the app. One is for coupons and discounts. The other is an electronic giftcard program and helps support your program all year round.Keywords don’t work, just spins. Can’t log in with new codes, button codes don’t work, terrible application!
Keyword doesn’t work, so it’s very hard to find the coupons if you need to scroll over 200 + businesses to find what you are looking for, please fix it.
Developer Response
We have made improvements to our keyword, location and search features. Thank you for the feedback.Get things on this won’t disappoint
utln
Amy000311
golfer08865594180
Bubba from earth
strwbrrylvr
Ahsldleuxhsvsu
Ratso Rizzo
Marie23t
Hatbando
Ed Riehl
