New app
I don’t like it. Definitely not as user friendly as the old one.
Review
This new app looks much nicer than the old app and it’s nice that you can just make accounts from the app now
New app not user friendly
I have been a member with Altana for years and have always enjoyed their user friendly app. So nice to open the app and see all of your accounts, balances, and due payments. Now the app is difficult to navigate and cluttered. Also difficult for people with poor eyesight or older individuals to see some of the font due to size and color. Very disappointed with this new version and hoping Altana will do the right thing when they see how many disappointed customers they have. I believe new features can be added while still retaining the old format.
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NOT USER FRIENDLY
I was forced into the new app!! It is harder to see, and harder to navigate! Everything is so small and hard to read. Some things are in a green field which also makes it hard to read. I loved the old version, why mess with this????? It is enough to make me close my account there. I don’t see how I can navigate between my funds and manage them without calling the bank each time!!!!
This is forcing me to give it one star, so you can read my post.
This is forcing me to give it one star, so you can read my post.
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Incredibly frustrating
The fact that this couldn’t have just been an update is wildly inconvenient. I had to download a brand new app and the new one doesn’t even work. The old app worked fine and now I’m having issues getting into my account. If I could give 0 stars I would
Ick!!
Altana had a great app. The new one is a MESS.
Hate it
I hate this new update. The layout is cluttered and complicated. It’s very confusing and frustrating to find what you’re looking for. 😞ugh.
Card management
Would love to see us be able to manage our debit cards on the app to state that we are going on a trip and put in dates and places so that the cards don’t get locked. I believe you had this on the other app.
Horrible layout
Hate hate hate new design of app. It’s cluttered and unfriendly. Old version was simple and easy to look at and navigate