This app needs serious maintenance
When I first started using this app in 2017, it ran flawlessly but it clearly hasn’t been updated or maintained at all since then. It is absolutely rife with bugs, locks me out of my own account because it can’t remember my password for more than two weeks, and worst of all it won’t communicate by sending reset codes to my mobile or email. I know I’m not the only Glacier Bank customer considering closing my account and giving my business to another bank entirely because of this god awful, corrupted software. Also, their customer service reps are so useless and disinterested that it might be easier to automate the entire system by pressing keys. This app reflects poorly on Glacier Bank as an operation and shows how little of their budget is directed toward customer interface and overall makes me uneasy with the idea that they manage my money.Developer Response
Thank you for your review. We value your business and regret that you were disappointed. We'd like to discuss your experience in detail to see how we can improve our process. Please contact your preferred branch office or our Customer Support team at (844) 892-2982.Put more work into this app
I’ve been resetting my phone and opening and closing this app cause it won’t load, all I want to do is check my running amount, I’ve checked my internet and everything and nothing has changed. This app is absolute trash and is becoming a waste of my time all I want to do is see if I have money to pay for the things I need to pay for. This is completely stupid that Im sitting here wasting my time trying to see my money that I work for, and it just sits and loads for minutes on end?!?! How hard is it to make sure that your app works properly? Look at your reviews the majority of them are all 1 stars maybe take that into consideration that you need to make MANY improvements on your trash app.Developer Response
Thank you for your review. We sincerely apologize that you have encountered an issue with our mobile app and are happy to help. Please reach out to your preferred branch office or contact our Customer Support team at (844) 892-2982 so that we may gather some additional details and assist you further.Put more work into this app
I’ve been resetting my phone and opening and closing this app cause it won’t load, all I want to do is check my running amount, I’ve checked my internet and everything and nothing has changed. This app is absolute trash and is becoming a waste of my time all I want to do is see if I have money to pay for the things I need to pay for. This is completely stupid that Im sitting here wasting my time trying to see my money that I work for, and it just sits and loads for minutes on end?!?! How hard is it to make sure that your app works properly? Look at your reviews the majority of them are all 1 stars maybe take that into consideration that you need to make MANY improvements on your trash app.