Surplife User Reviews

Top reviews

Eh app needs help, lights are okay

I got these lights off TEMU for cheap, they work great! However with the app- please, just made it easy. We don’t need a million screens. I just want my color wheel & favorites tab. I think an over all reduction in these useless options will benefit the user from being so confused. They are lights, make them useful and easy! :)
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Response from developer

Hi, sorry for the inconvenience. We hope to help you solve the problem and need more pictures and detailed information. Can you please click the "Support" button of App to contact us? So that we can solve the problem for you in time. Thank you

Suggestions

app works great so far with the new smart light I got. I was wondering if you guys could add a timer option in the app where you can set a specific amount of time 0-24 hours for when you want the light to turn off from when you press on it. Also, a big feature other apps have that I don’t believe this app has is the ability to choose from multiple Power-on behaviour. this is where you can choose what you want to happen with the light when you turn it off then power it back on. you can choose to set it to the default colour/mode, choose to restore your last used colour and brightness, or you can customize the colour and brightness. this feature would be a game changer for me and will add lots of functionality to my light. Really hoping you guys can add these, thanks for your time.
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Recent update removes features

Unfortunately it’s not possible to keep schedules for things like bulbs when they’re set to Bluetooth now. This app was working great until I came home and the lights were out due to the update. So annoying.

Response from developer

Hi, sorry for the inconvenience. We hope to help you solve the problem and need more pictures and detailed information. Can you please click the "Support" button of App to contact us? So that we can solve the problem for you in time. Thank you

Works well though one issue.

Once you get signed in and mess with the app you find out how it works easily. But the email is sent straight to spam so you never receive it. Something about it makes the system think it is spam. But I used gmail to get into the spam folder since that was the easiest way for me to get to it. But it’s an excellent app at the core.
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Siri Voice Control doesn’t work

The lights have been perfect! I haven’t had any inconvenience except that the Siri voice control doesn’t work, I’ll say exactly what I put in, and it will say “You lights have successfully turned to blue”, or whatever. But my lights don’t change?

Response from developer

Hi, sorry for the inconvenience. We hope to help you solve the problem and need more pictures and detailed information. Can you please click the "Support" button of App to contact us? So that we can solve the problem for you in time. Thank you

Update to work individually after being put in a group

You can’t control the bulbs individually after they are put in a group. That makes no sense

Response from developer

Hi, sorry for the inconvenience. We hope to help you solve the problem and need more pictures and detailed information. Can you please click the "Support" button of App to contact us? So that we can solve the problem for you in time. Thank you

Not bad

Just receivedy lights app works. Easy set up recommend

Stuck in Sign Up Screen

I mean from one developer to the next… bro get me out of the sign up screen. I’ve been wait 20 mins for the code and still nothing

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