Surplife User Reviews

Top reviews

Sketchy

Check the privacy report on your phone. This app is connecting to way too many domains, all sketchy. Who knows how much data this app has already stolen and distributed. Absolutely do not download.

Looks beautiful but disconnects randomly from my Wi-Fi

I’m not sure if I’m the only one dealing with this but sometimes my bulbs will randomly disconnect from the Wi-Fi and I have to go and configure it again and basically ruin all of the scenes that I have saved for backup. This has happened multiple times and honestly it’s a headache. Next time I will probably research better before buying.
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Response from developer

Hi, sorry for the inconvenience. We hope to help you solve the problem and need more pictures and detailed information. Can you please click the "Support" button of App to contact us? So that we can solve the problem for you in time. Thank you

This generation lacks common sense

Super simple assuming you have a little bit of brains. Email will be in spam. Why would you not look in your spam mailbox FOR A $3 lightbulb from CHINA? You think this should have found its way to your primary box you need to understand this is a Temu or wish or aliexpress led bulb. Play around with the app, should take 10min TOPS to figure it out.
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App bugs

App worked fine the first time I used it. After setting a “schedule” for the lights to turn on in my sons nursery, now an error code shows up every time I attempt to hit the schedule button. I’ve tried deleting the device, restarting, deleting the app. Nothing works and now I’m stuck with these lights continuously turning on and off at a time I don’t longer wish. Frustrating to say the least.
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Response from developer

Hi, sorry for the inconvenience. We hope to help you solve the problem and need more pictures and detailed information. Can you please click the "Support" button of App to contact us? So that we can solve the problem for you in time. Thank you

Why location permission?

Light bulb works great. Not sure why it needs a location permission, feels like I’m being spied on.

Response from developer

Hello, I am sorry to cause you trouble, because some functions of the device need to enable relevant permissions to work normally, in order to bring better experience to customers. All this information is strictly confidential, please rest assured.

I love it

I’ve been using this app for over a year now and I learned on like the first day how to use it very simple and is very helpful.

Dont buy

My 10 year old ilumis work so much better. Plus chinese spyware included.

Great bulbs, need better music feature and Apple Watch app

I really like these light bulbs- they are great and provides the different atmospheres that I was looking no for.

Wish there was an Apple Watch view and also I wish that my phone could play music through a speaker (especially with Spotify) while I am looking to sync the lights while I am playing music.
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Response from developer

Hi, sorry for the inconvenience. We hope to help you solve the problem and need more pictures and detailed information. Can you please click the "Support" button of App to contact us? So that we can solve the problem for you in time. Thank you

hard to find stuff

i cant find anything i wanted to make a custom color but i can find where to do that

Response from developer

Hi, sorry for the inconvenience. We hope to help you solve the problem and need more pictures and detailed information. Can you please click the "Support" button of App to contact us? So that we can solve the problem for you in time. Thank you

it’s a nice app

but please add support for smart things

Response from developer

Hi, sorry for the inconvenience. We hope to help you solve the problem and need more pictures and detailed information. Can you please click the "Support" button of App to contact us? So that we can solve the problem for you in time. Thank you

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