Great concept!
It’s great to be able to protect your elderly loved ones from scammers, while still allowing them to have freedom to make purchases on their own.
Great product & app
I first heard about True Link from a friend as a way for me to manage and safekeep finances for a third party. Glad to say it does just that! No complaints.
Wonderful product from an amazing company
True Link has been life changing for me, and I recommend this card to anyone helping to manage a loved one’s spending. Glad to be able to use a mobile app to manage my account in addition to the website!
App won't open
The TrueLink card has made a tremendous difference in my son's independence, and my ability to oversee his funds. The app, however, only opens on my phone if I first open it on my laptop. This kind of defeats the point of a phone app. Please fix this. Then it will be awesome. Thanks.
Can’t log in
Same problem as everybody else; I can’t login, despite changing my password as directed. I would give it zero stars if possible, although I suppose they deserve one star for having phone support. I did not access phone support because it seems (based on all the other reviews) that this is a pervasive problem with the app, not just limited to me. I figure that if I call support they will have me change my password at least one or two more times in the process of trying to fix it, it still won’t work, and then I won’t be able to remember my password when trying to log into the website. Not worth the hassle. So instead I am deleting the app and will wait a few months before trying again in the hopes that they fix this glitch.
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Boo!
Not available for STABLE card as of 3/26/2023 (per True Link support).
Needs work
I can’t log in either. But the main purpose was to have an app the beneficiary can use. This leaves them out. Please add beneficiary log in. My person always forgets the info needed to check balance. An app that could use face recognition to login would be great!
can’t even log in
can’t even log in, it tells me my password is incorrect even after changing it multiple times over the course of weeks. don’t know what the problem is but giving it a low star based on the fact that i can’t even use it
Forget about someone?
What about the beneficiary?
Great for payees!
True Link was already great, with fantastic customer service and reporting. This app is really icing on the cake! When I'm not in the office this is so much easier than logging in ona tiny phone screen.
