I’ve reset my password more than 5 times and it saying that my log in and password is incorrect, when it’s all correctly entered so now I can’t get in my account at all.
Developer Response
Hi @Mm4342158. I'm so sorry to hear you're having trouble accessing your account. Please reach out to help[at]motom[dot]me and we'd be happy to help you get back in!love the concept, very helpful, my issue is u can scroll down and click on something, but then when u go back, it’s not where u scrolled to, it’s the top of the page. it’s very inconvenient and makes it hard to use the app
It’s ok but I don’t think I need that much info
I love browsing products seen in TikTok videos or Instagram posts with different hashtags. Very cool!
Love this app, I use it all the time!
The app is great! I love finding new pieces to wear. However, there is one thing that could be fixed. Whenever I click on a link and then try to go back to the original outfit, it resets to the top of the feed. This is kind of annoying as I have to keep scrolling back down to where I was.
Developer Response
Hi Bebe9612, we're so glad to hear you're liking the app! Also happy to report that we've recently launched updates to Motom that allow you to return to your spot on the For You feed after clicking for product details. If you're not seeing these changes on the app, please check the App Store for updates!Love Motom!
I’m kind of obsessed with this app. Makes my shopping so much easier and I also get to see influencers I would have never found until now! Love it!!
Developer Response
Hi SusieQ,
Thanks so much for leaving a review -- So happy you're finding creators on our site who inspire you! I open the app and it crashes right away within 3 seconds. No matter how many times I uninstall and reinstall it still keeps crashing immediately upon opening
Developer Response
Hi Chichi, we're sorry to hear our app is not working properly for you! This isn't a widespread issue we're aware of, so if you're still experiencing issues opening the Motom app please email us at help@motom.me and we'll help you resolve this ASAP. Thank you for your patience.Honestly love the app idea but it’s so laggy and slow that it makes me not want to use the app. Might look for a similar all that is faster
Developer Response
Hi Jill5887, Thanks for taking the time to provide feedback. We're constantly working to improve Motom's load time and thank you for your patience. If you're still experiencing prolonged load times on the platform, please reach out to help@motom.me.
This app has helped me find so,so many clothes i may want to buy when i’m not sure about it. there’s so many options, and it being connected to tiktok and other platforms are extremely helpful when I am in love with the clothes whatever the person is wearing/showing in their video. but one thing that has bothered me so much is how when you click to see an item and go out, it goes to the top of the page of whatever you’re viewing or searching. like if I searched up call fashion, scrolled down about 10 times, clicked on some sweater i just wanted to see better, i would click out of it and it would just go back to the top of the page and i would have to scroll back down to where i was all over again. it’s something small, but i find it quite inconvenient and it almost ruins my motivation to continue looking for more. that’s all.
Developer Response
We're so glad you find Motom so helpful, that is our mission! Thank you so much for providing the feedback. We're happy to share that we are fixing that issue ASAP so there will be nothing slowing you down from shopping for your fave looks seen on social!
Mm4342158
tessathegod
greenthumb🪴
pa1298
Sam Mid
Bebe9612
SusieQ And the New Revolution.
Chichi Goldberg
Jill5887
Lolothedork22idkwutimdoing
