Much improved
This Sportsbook is much better now that they have an app here in Iowa. Somethings can still be improved (biometric login) but it is a step in the right direction.
The best
Great book with very fast response help time. Would recommend 5/5.
Great Welcome Bonus
I am New to this app but the welcome bonus is great and the customer service has been awesome. There was an issue with getting my bonus due to the cancellation of the Bills and Bengals game, but customer service was quick to respond, told me what I needed to do, and I still got my bonus. Looking forward to betting with them more!
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Great Promos and Customer Service
Just started using BetFred and enjoying it so far. The opening promo is well worth it and doesn’t require such long odds. Customer service has been very helpful as needed. Happy with the app so far!
Response from developer
Thanks for your review! Please recommend our app to your friends and receive a refer a friend bonus! Send us a note at support.ia@betfred.com and we will provide you the link for you friend! Let us know if you have any questions.
Keeps getting better
The first version of Betfred was not that great, but this app is now one of the better ones. Great promos
Good Sportsbook!
Enjoy this books app. Easy to navigate and well laid out. Often find better odds here than other books. Only reason not a 5 star is I’d like to see them add in-game player prop bets and also settle bets quicker like other books do. Overall enjoy BetFred!
You can bet on them!
Customer service taken to the next level!
Between answering betting questions and providing support .. bar none, the best!
Between answering betting questions and providing support .. bar none, the best!
Great book, poor app
This book has great odds, great customer service and provides plenty of different options to wager. But the app is difficult to navigate and the same game parlay needs a lot of work. Would suggest if you can be patient with the app.
Please fix
Never have I been more frustrated using an app. In sports betting, time is money, as odds are constantly shifting. Over and over again, this app has not allowed me to put a parlay together, it will take legs out after I click on them, or just not put them in at all. I’ve called and asked about it and was recommended to delete and reinstall the app. I’ve done this multiple times and I still encounter the problem every single day. I would say about 1 in 12 attempts, it will actually let me put my parlay together. Please, please take the time to fix this issue.
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Response from developer
This doesn't seem right. We want to take a closer look at this for you. Please send a note to support.IA@betfred.com so we can connect.
Quick, helpful service
There’s a few things with the sign in process that I don’t care for. However, the customer service is exceptional. Had a quick question/concern over a minor wager. The service via text responded back almost immediately and in a few minutes I had an explanation and guidance on how to proceed. Expected a circuitous runaround, but was pleasantly surprised.
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Response from developer
Thanks for your review! Please recommend our app to your friends and receive a refer a friend bonus! Send us a note at support.ia@betfred.com and we will provide you the link for you friend! Let us know if you have any questions.
