Leave a Review HUM Driver
HUM= Here You Matter
HUM= Here You Matte
For drivers: 100% of the fare is yours, you deserve it.
For passengers: NO surge pricing EVER!annakk525
Scam
I’ve been trying to close my account for over 3 months but no one calls you back. The app stays in a pending status. I keep getting charged. This is ridiculous. Waiting for a fraud claim with my bank.j271027
Developer Response
We sincerely apologize for any frustration. Please know that we take these matters seriously and want to resolve this for you. To close your account and cancel your subscription, you can log into your Stripe subscription account using the email address you used tos ign up and manage your subscription directly. Check your email receipts for more information or go to:https://billing.stripe.com/p/login/9AQ28NbI22Ji4ta4gg Additionally, our support team is always ready to assist you directly. You can reach out to support at help@humrideshare.com with your account details. We clear out our tickets everyday to ensure individuals receive immediate assistance.Not backed with enough capital
Buggy app, terrible integration for payment, no marketing and no riders. Their strategy to get riders is to have drivers for Lyft/Uber try to convert passengers to hum after picking them up. Don’t waste your time and money.Nickname nicknames Nick
Developer Response
Thank you for your feedback! We understand your concerns and are always improving the app experience. We actually just had a major app release over the past week to ensure a smoother process for both Drivers and Riders. HUM is unique in that while one can accept rides in the traditional marketplace, a driver is also able to build their own book of business while keeping 100% of their earnings. We do have a corporate marketing team working on events, sponsorships, social media, and partnerships to attract riders. While drivers can choose to hand out business cards to riders, this is just one of the many ways we help drivers succeed. How drivers choose to market themselves is entirely up to them and many drivers have found tremendous success in various ways, which we try to share with other drivers. We'd love the opportunity to help resolve any issues you may be facing. You're welcome to contact our support team at help@humrideshare.com and we'd be glad to help.