Garbage app
The app doesn’t even show the full list of homes available by their company on other platforms. It’s as shoddy of an app as Invitation Homes is as a company. Horrible UI and abysmal customer service.
I’m updating my review to expand on how awful Invitation Homes is, not only as an app, but as a company. When seeing a home, you are given a code by the app for the digital lock on the doors. If you expect it to work, lower your expectations and you may have a better experience than I did. Nearly two days later I finally got word from someone about the issue, but it was no longer applicable and I was fed up. The next house I saw was a complete pigsty. No one bothered to even tidy up or make sure the place was ready to be viewed. The worst part is that this company is everywhere. I’d say avoid if possible but in most areas, companies like these buy up all the upcoming properties and demand premiums from renters just to line the pockets of high up execs. You can’t opt out of their garbage “accommodations “ that ALWAYS add $200+ to the base rental price you see. Shady, greedy, and just plain awful.
I’m updating my review to expand on how awful Invitation Homes is, not only as an app, but as a company. When seeing a home, you are given a code by the app for the digital lock on the doors. If you expect it to work, lower your expectations and you may have a better experience than I did. Nearly two days later I finally got word from someone about the issue, but it was no longer applicable and I was fed up. The next house I saw was a complete pigsty. No one bothered to even tidy up or make sure the place was ready to be viewed. The worst part is that this company is everywhere. I’d say avoid if possible but in most areas, companies like these buy up all the upcoming properties and demand premiums from renters just to line the pockets of high up execs. You can’t opt out of their garbage “accommodations “ that ALWAYS add $200+ to the base rental price you see. Shady, greedy, and just plain awful.
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Response from developer
We're sorry for your experience and we're here to help. Please visit "My Dashboard" in the Invitation Homes app, then select "Contact Us" in My Profile or "Get in Touch" in Support. An associate will follow up with you.
