Don’t Download Unless You Like Being Robbed
About a month ago the app glitched and I lost access to my account and for some reason my password wasn’t working so I tried to change the password. However, upon receiving the link I realized the link wouldn’t work because something was wrong on their end. I immediately emailed the app developer and was sent down a rabbit hole of “troubleshooting solutions” that never solved anything. I’d sent screenshot after screenshot, video recordings of me trying to access my account unsuccessfully, and after two weeks of back and forth with no resolution, they stopped responding all together. I tried resolving the issue across multiple devices and I have requested a new link at least 30 times to no avail. Two days prior to this I had spent $50+ paying for chapters to books and a membership that I now can’t access because the app developer has done absolutely nothing to assist me and now won’t respond to my emails asking for assistance or a refund. I have downloaded some bad apps, but this one is by far the worst I’ve encountered to date and their customer service is subpar at best.
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