Easy
Response from developer
Hi LindyJM, thank you so much for the wonderful feedback! We're thrilled to hear that you find the app easy to navigate and enjoy the updated information. We’re always working to keep things fresh and make your experience even better. If there’s anything specific you’d like to see, feel free to let us know. - UniSuper App team.
Simple and Informative
Response from developer
Hi Julia, thank you for sharing your thoughts! We're so glad to hear that the app makes it easy for you to stay on top of things and make changes as needed. Your feedback means a lot to us. If you ever have any suggestions or need help, don’t hesitate to reach out. - UniSuper App team.
Logout issue
Response from developer
Hi Abdallah, thank you for sharing your feedback with us. We’re sorry to hear about the inconvenience you're experiencing with the app logging you out and the challenges with Face ID. Your experience matters to us, and we're committed to improving it. Our team is actively working on enhancements to address these issues. In the meantime, we appreciate your patience, and we’re here to help if you need any assistance. - UniSuper App team.
Love this, needs some tweaks
Response from developer
We sincerely appreciate your positive feedback! We’re actively enhancing the app to align with the features available on our member online portal. Our aim is to offer a convenient and comprehensive experience within the app. Stay tuned for updates, and we appreciate your patience and support as we work to enhance the app for all our members. -UniSuper App team.
Transparent super management
Response from developer
Hi Abby G-Hart, we sincerely appreciate your positive feedback! It’s fantastic to hear that you’re enjoying the live data features and the flexibility to choose investment strategies. Your confidence in UniSuper’s advice is invaluable, and we’re committed to supporting you throughout your journey. Thank you for being part of the UniSuper family! -UniSuper App team.
Great app but missing some info
Great work
Response from developer
Hi Sebastian, Thank you for your feedback! We’re actively enhancing the app to align with the features available on our member online portal. Our aim is to offer a convenient and comprehensive experience within the app. Stay tuned for updates, and we appreciate your patience and support as we work to enhance the app for all our members. - UniSuper App team.
Daily user
Response from developer
Hi Burnside, we're thrilled to hear that you find our app useful for checking your balance daily. It’s great to know it's working well for you. Thank-you for being part of the UniSuper family! -UniSuper App team.
Not effectively linked to account balances
But the most glaring problem is that the website and app investment options balances do not appear to be directly linked!
I made an investment options change recently and this was reflected (6 days later - weekend plus VIC public holiday) on my online account (webpage) but NOT the app! And this was HOURS ago.