UniSuper User Reviews

UniSuper
UniSuper
UniSuper Management Pty Ltd

Top reviews

Easy

Very easy app to navigate with relatively updated information 💞

Response from developer

Hi LindyJM, thank you so much for the wonderful feedback! We're thrilled to hear that you find the app easy to navigate and enjoy the updated information. We’re always working to keep things fresh and make your experience even better. If there’s anything specific you’d like to see, feel free to let us know. - UniSuper App team.

Simple and Informative

Using the app is easy and it helps for you to keep an eye on what’s happening as well as make any changes you need.

Response from developer

Hi Julia, thank you for sharing your thoughts! We're so glad to hear that the app makes it easy for you to stay on top of things and make changes as needed. Your feedback means a lot to us. If you ever have any suggestions or need help, don’t hesitate to reach out. - UniSuper App team.

Logout issue

The app logs me out of my account every single time. I then need to go through a long process of verifying my account with verification codes through emails and text, to get asked to enable Face ID that is never ever used to let me log back into my account.

Response from developer

Hi Abdallah, thank you for sharing your feedback with us. We’re sorry to hear about the inconvenience you're experiencing with the app logging you out and the challenges with Face ID. Your experience matters to us, and we're committed to improving it. Our team is actively working on enhancements to address these issues. In the meantime, we appreciate your patience, and we’re here to help if you need any assistance. - UniSuper App team.

Love this, needs some tweaks

This app is great and intuitive to use, I just wish you were able to view more than just the latest contribution in a quick view!

Response from developer

We sincerely appreciate your positive feedback! We’re actively enhancing the app to align with the features available on our member online portal. Our aim is to offer a convenient and comprehensive experience within the app. Stay tuned for updates, and we appreciate your patience and support as we work to enhance the app for all our members. -UniSuper App team.

Transparent super management

Great to be able to see live data on my balance and be able to choose investment strategies. I invested a small amount in uni super advice and it’s made me feel much more confident and secure about my biggest asset. Thanks Uni Super!

Response from developer

Hi Abby G-Hart, we sincerely appreciate your positive feedback! It’s fantastic to hear that you’re enjoying the live data features and the flexibility to choose investment strategies. Your confidence in UniSuper’s advice is invaluable, and we’re committed to supporting you throughout your journey. Thank you for being part of the UniSuper family! -UniSuper App team.

Great app but missing some info

It would be great to have detail transactions in the app as well

Great work

Response from developer

Hi Sebastian, Thank you for your feedback! We’re actively enhancing the app to align with the features available on our member online portal. Our aim is to offer a convenient and comprehensive experience within the app. Stay tuned for updates, and we appreciate your patience and support as we work to enhance the app for all our members. - UniSuper App team.

Daily user

Great app- I check my balance daily, a bit weird but it works

Response from developer

Hi Burnside, we're thrilled to hear that you find our app useful for checking your balance daily. It’s great to know it's working well for you. Thank-you for being part of the UniSuper family! -UniSuper App team.

Not effectively linked to account balances

The app lacks the ability to plot/graph one’s investment options.
But the most glaring problem is that the website and app investment options balances do not appear to be directly linked!
I made an investment options change recently and this was reflected (6 days later - weekend plus VIC public holiday) on my online account (webpage) but NOT the app! And this was HOURS ago.
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Very convenient app

The UniSuper app is very convenient and has all the information that I need. The balances are updated quite quickly. The function to be able to withdraw or transfer funds to another bank account is excellent and quick. This is making my life easier.

Almost as good as the website

Generally easy to use but some limited functionality compared to navigating the website, e.g. I can’t work out how to request a lump sum withdrawal from my pension.

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