AI Avatars NOT included / Explicit Language Warnings Needed!
On this App Store page they advertise AI Avatars as if it’s part of the app and NEVER Mention this is an additional charge after you buy the lifetime subscription. It’s FALSE advertising and feels like a “bait and switch”.
AI Avatars should be included (even if there’s a daily or weekly limit).
Additionally this app FEATURES sound bites with very bad language or offensive content (ie. strong profanity; or talking about drinking, sex drugs; etc.) that I don’t want my kids exposed to. For many clips, you don’t know what will be said until you click the play icon. The app developer should put an “Explicit Content” tag on these (at the very least), or even better; move them to a protected Explicit Content / Adults Only section of the app.
Response from developer
We truly appreciate your detailed feedback and suggestion with 'Adults Only' section. Please accept our apologies for any possible misunderstanding regarding AI Avatar feature. It's not a part of the subscription package. Each style set of avatars is bought separately. You receive 48 finished avatars within one style. If you have any questions or need help, let us know at hi@reviveapp.net.
They collect all your data!
To even try one photo you have to not only pay, but then sign away all of your privacy: “Hi. Kindly provide RefaceAl Limited (d/b/a Revive) with permission to collect your biometric data (facial data) contained in your photos by clicking "I've read and agree with the above".”
And “We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), Internet service provider, and metadata about the content you provide which can provide details such as the location of where a picture was taken. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, your history of using the app history, and other information about how you use our Services.”
And more.
There is no just reason why they need any of these things in order to process a photo!!!!
Response from developer
We understand your concern regarding privacy and data collection. We take your privacy seriously and comply with all relevant laws. The app collects certain data for improving performance and user experience, but we respect your privacy and offer settings to control what’s shared. If you have any concerns or need further clarification, please contact us at hi@reviveapp.net. We're here to assist you and value your feedback.
Disingenuous. Does not animate old pictures. Just faces.
Response from developer
We’re really sorry to hear about your disappointing experience. We understand your frustration with the app not meeting your expectations, especially after seeing the advertisement. While we aim to improve the app continuously, we apologize for any confusion caused by the lack of a free trial or sample.
Error code
Response from developer
Please help us understand the issue you are facing in depth. Please share the detailed issue by writing to hi@reviveapp.net. We'll ensure to look into it with utmost priority. Here are instruction on how to request refund: https://support.apple.com/en-us/118223
Nothing is free
Response from developer
We would like the opportunity to investigate your feedback further. Could you please provide us with more details regarding your issue? Email us at hi@reviveapp.net
Pro doesn’t give you all access
Response from developer
Unlike other app features, The AI Avatar does not come with a subscription. At the same time, for an additional payment, you can get up to 48 generated photos in a style of your choosing. If you have any content suggestions, please, contact us at hi@reviveapp.net. We will be happy to hear from you.
Took my money and avoids refunds, for purchased by mistake
1. Initially, I purchased a one-week trial for $5.49,
2. Later, I resumed the subscription intending to purchase another one-week trial for $5.49. However, instead of being charged $5.49, I was billed $59 for a yearly subscription.
3. Upon noticing the incorrect charge, I promptly contacted you to dispute the payment and requested that the transaction be stopped. and refunded but you are not answering my posts
Despite my dispute and clear instructions to halt the payment, the charge was still processed. This is deeply concerning and bad bussiness ethics,
Response from developer
Hello. Sorry for the inconvenience you've faced while using the app. Please, contact us at hi@reviveapp.net and we will gladly help you to resolve the issue.
Don’t waste your money
Response from developer
We’re sorry to hear you feel this way. While we don’t offer a trial, we appreciate your feedback and take user concerns seriously. If you have specific issues or need assistance, please contact us at hi@reviveapp.net, and we’ll do our best to help. Thank you for sharing your experience!
PHISHING FRAUD SCAM
Response from developer
We’re sorry for any confusion about the subscription and additional charges. While the lifetime subscription covers many features, some premium content requires additional purchases. Please contact us at hi@reviveapp.net if you’d like assistance or a clarification. We’re here to help!
