Customer service
This app is fine and all … but getting ahold of a real person to handle business in emergency is god awful!!!! This used to be the best place on planet to do business with… very disappointing!!Mobile Deposits
Takes way too long for E-Deposits, my other credit union usually deposits same day. Here it takes 3-5 business days, not the 2 it claims. That’s my only complaint, but it feels a little concerning.Unable to connect
I have to go to the bank at least once a month to get them to reset my password so I can use online banking. I work second shift so if I want to use online banking I have to literally loose sleep to go to the bank to fix the issue. They fix the issue in just a few minutes but it should not happen this often. They do not know why this is happening.