It is good when it works
The bank can’t tell me why I keep getting locked out of this app. I have to go up to the bank and they can just get me back in but it always happens when they are closed and I have NO ONLINE BANKING until I can go up there. Who knows what is going on with my money. This happens about once a month. This app is near worthless! This app is so bad I am looking for a bank that has 24/7 online banking.
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Customer service
This app is fine and all … but getting ahold of a real person to handle business in emergency is god awful!!!! This used to be the best place on planet to do business with… very disappointing!!
Mobile Deposits
Takes way too long for E-Deposits, my other credit union usually deposits same day. Here it takes 3-5 business days, not the 2 it claims. That’s my only complaint, but it feels a little concerning.
Unable to connect
I have to go to the bank at least once a month to get them to reset my password so I can use online banking. I work second shift so if I want to use online banking I have to literally loose sleep to go to the bank to fix the issue. They fix the issue in just a few minutes but it should not happen this often. They do not know why this is happening.
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App Crashing
Got the new iPhone 14 and updated to OS 16 but now the app crashes every time I try to launch it. I have reinstalled it and restarted my phone but still the same thing happens.
App crashes
Why is this app still crashing with IOS 16?!
Totally unusable.
Totally unusable.
Crashes
App won’t open since iOS update !!! Haven’t been able to use it in over a week
Crashes with New IOS16
Was working fine until the update. Now it crashes.
App crash
Does not work on ios16.
Launch fail
Im not able to load the app with the new update IOS 16
