App is buggy, Loan application is just data collection
But once you get past the facade you realize it’s nothing more than a driving for dollars app. I sent in my loan application months ago, haven’t heard a word from the “backflip team”. Don’t waste your time here if you are looking for funding. Also I can not trust a company that doesn’t have a customer service number to call. Really you can’t even contact them at all.
Response from developer
Hi D.J 313 - Thank you for your feedback, we greatly appreciate you bringing your concerns to our attention. Our team always aims to deliver a great experience for our members with fast and clear communication, and apologize that your experience didn’t meet those expectations. I'd also like to assure you that information provided in loan applications is solely for our team to help real estate entrepreneurs like you fund their flips, and is not used or collected for any other reason. We'd love to speak with you more about where we can improve so that we can deliver a better experience next time - if you wouldn't mind sending details about your application to us at membersuccess@dobackflip.com. We hope we can make this right and partner with you on another project in the future!
Amazing Team
Cool app, but it keeps crashing
Response from developer
Hi A.J. - We appreciate your feedback and that you're loving the app! Our latest update has addressed the bugs you experienced, so when you update your app, you should find this has been fixed (plus, a newly redesigned experience)! We're happy to share that the data you see when you analyze a property pulls from real-time public records and MLS data, which allows us to provide high-quality comps so you don't have to wait to get them from a realtor. This latest update ensures that you're able to make fast and strategic decisions on-the-go. Thank you for sharing your thoughts, and bearing with us as we work to give our members the best possible experience when using our app!
All you need to run numbers
Easiest Hard Money Lender to Work With
Analysis Made Easy!
Want to Love it - Almost there
1) Comps need to be clearly labeled between sold homes/prices, active listings, and pending prices. Sometimes they say “sale price” and you can’t determine if that means sold or active.
2) When you add and remove comps sometimes it saves, sometimes it doesn’t, and sometimes you just can’t add or remove… no matter if you reboot the app or not. This needs to be fixed.
3) the ARV and Profit numbers are misleading. They don’t allow you to put in holding costs (of using their lending you have the app for), insurance, tax, or realtor % when you sell later. These are big costs and should be noted.
4) when I edit a property that is a different sqft then in the numbers the app pulled back, it still calculates ARV with the original numbers. The app will store my edited data that a house is 2000sqft, and arv will say 200/sqft, but the total arv will still calculate at 2500sqft and show 450k ARV. I’m glad I don’t use this to buy on fly.
Fix these issues and I’d give it 5* in no time.
Response from developer
Hi Godhawk - We're happy to share that with the help of your feedback, our latest update has addressed all of these issues and have been fixed! In addition to the bugs fixed previously, when you update your app, you'll find not only a completely redesigned app, but also a new calculator where you can enter insurance, tax, and realtor percentages in the one-time cost field. Additionally, you have the ability to enter other monthly holding costs that are outside of your loan payment and rehab costs, so you can be sure the ARV and profit calculations are more accurate. Plus, comps now have clear listing statuses. Thank you again for sharing your thoughts, and bearing with us as we work to give our members the best possible experience when using our app! Your feedback has been invaluable in making these improvements.
