Paranormal Files 8 User Reviews

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Paranormal files 8

Game froze and the glitch is not fixed by unplugging device. Fix or refund, please.

Response from developer

Hello! Thank you for the review. All issues should be fixed now. Please, update the game and let us know if there's something more that we need to fix. Our first priority is to please our players with the games they can enjoy and finish!

Why…

so much bullying, meanness, rudeness, and narcissism?

Paranormal 8 secret

I found issues with the game but was notified of an update. The update enabled me to progress much further into the game…stuck again though at the coastal house. I am unable to retrieve the diary and now can go no further. Please help developers. Thanks

Response from developer

Hello! Thank you for the review. All issues should be fixed now. Please, update the game and let us know if there's something more that we need to fix. Our first priority is to please our players with the games they can enjoy and finish!

Game still freezing

Now it’s freezing when trying to retrieve book from behind the painting. Expensive game for all these issues?

Response from developer

Hello! Thank you for the review. All issues should be fixed now. Please, update the game and let us know if there's something more that we need to fix. Our first priority is to please our players with the games they can enjoy and finish!

Still not fixed

One has to wonder why the developers refuse to acknowledge there is still a problem with the game, because their “Nope nothing wrong here attitude is clearly at odds with all the customer complaints, specifically that the game will not allow you to take the journal from behind the painting

Response from developer

Hello! Thank you for the review. All issues should be fixed now. Please, update the game and let us know if there's something more that we need to fix. Our first priority is to please our players with the games they can enjoy and finish!

Paranormal Files 8: Price of a Secret by LynxMinx

Note to LL 1926: I have written numerous letters, and done a huge amount for this genre. What exactly have you done? Oh, that’s right, NOTHING! I wrote another letter to Elephant, and the game was removed from the App Store and repaired. They saw all of your complaints but it took my letter to get the game to be playable!
Except for some major touchscreen sensitivity issues, this was intrinsically a good game. It was lengthy, had an interesting storyline (akin to a Hatfield/McCoy feud) and had a wonderful variety of HO scenes. There were some challenging puzzles as well, and some were made more difficult because they were hard to manipulate. The basic gameplay and tasks were typical of Elephant’s ability to make the game addictive.
The saga of trying to find Rick continued, and I won’t give you any more spoilers. But I do miss Rick’s sarcastic wit and amazing sense of humor, so hopefully Rachel will finally find him in the next installment.
If not for an appalling lack of touchscreen sensitivity on the gameplay interface, this would have been a 5 star game. Most of you did not give it a chance after Elephant repaired it, nor did you update your reviews. Although frustrating at times this game was able to be played and enjoyed. My rating will remain at 4 stars!
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Response from developer

Thank you for the review! We are glad to know that the fix worked :)

What the heck?!

Still can’t pick up the journal, and the game keeps crashing. What is the problem?!

Response from developer

Hello! Thank you for the review. All issues should be fixed now. Please, update the game and let us know if there's something more that we need to fix. Our first priority is to please our players with the games they can enjoy and finish!

Stuck

The game keeps getting stuck and crashing. Your bug fix did not work. I want my money back.

Response from developer

Hello! Thank you for the review. All issues should be fixed now. Please, update the game and let us know if there's something more that we need to fix. Our first priority is to please our players with the games they can enjoy and finish! Contact us at support@elephant-games.am and we'll help you with requesting a refund.

Worst release ever elephant

Think you get past one glitch just to get another.

Glitchy but now fixed

The game won’t let me purchase it. Based on the other reviews, I won’t attempt to play the free trial. To all developers: don’t release flawed games because you’re in a hurry. Get it right in the first place because all the back and forth with glitchy games just aggravates your customers and does not further your brand.

UPDATE: Issues fixed and I enjoyed the game.
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Response from developer

Hello! We're very sorry for the inconvenience. We updated the game a couple of days ago. Now this issue should be gone.

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