Paranormal Files 8 User Reviews

Top reviews

Froze update

Game froze right off the bat. Developer reworked it and contacted me. Works great so far.
Thank you

Response from developer

Hello! We're very sorry for the inconvenience. We updated the game a couple of days ago. Now this issue should be gone.

Game isn’t working

I can’t pick up the journal u need to seriously need to fix it or I want a refund

Another glitch not fixed

Cool -you fixed the first glitch , I purchased the game only to find another. I can’t take the notebook from behind the painting. I really hope that I don’t have to start this game from the beginning….

Response from developer

Hello! Thank you for the review. All issues should be fixed now. Please, update the game and let us know if there's something more that we need to fix. Our first priority is to please our players with the games they can enjoy and finish!

AWFUL GAME

Very disappointing game, technical problems, and very boring game. Same old same old. Definitely not worth the trouble and not worth the price.

Response from developer

Hello! Thank you for your honest feedback. We promise to work on improving our games!

Glitched!!

I am having a problem picking up the journal also loving the game till this point where I can’t progress

Response from developer

Hello! Thank you for the review. All issues should be fixed now. Please, update the game and let us know if there's something more that we need to fix. Our first priority is to please our players with the games they can enjoy and finish!

Stopped working

The game is literally stuck on the book. I’ve shut it down and restarted it. I want my $10 back.

Response from developer

Hello! Thank you for the review. All issues should be fixed now. Please, update the game and let us know if there's something more that we need to fix. Our first priority is to please our players with the games they can enjoy and finish!

Problem fixed

After the update game ran smoothly. I enjoyed it. I skipped a few of the mini games though. I didn’t like them or they were just too difficult for me. Other than that, good game

Response from developer

Hello! Thank you so much for your feedback. We really appreciate it!

What gives?

I gleefully purchased this game after I waited around for the phone charging issue to be fixed. Set out playing, only to be told I need to purchase the game. I had already purchased it. It's in my receipts in my apple crap. I uninstalled, reinstalled. Nope. Still told I need to purchase it again. Had to go to apple for a refund. When can I play it? I was excited.
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Response from developer

Hello! You need to try and reinstall the game. This simple manipulation should help with the issue. If it doesn't help, contact us at support@elephant-games.am and we'll help you!

Why don’t you fix everything

First it wasn’t playable, at least that’s mostly fixed. Now I can’t pick up the journal hidden behind the picture above the fireplace. Can’t progress.

Response from developer

Hello! Thank you for the review. All issues should be fixed now. Please, update the game and let us know if there's something more that we need to fix. Our first priority is to please our players with the games they can enjoy and finish!

Works finally

Was way more hassle than it was worth in the end. Sad because it was a good game but all the initial technical difficulties in the beginning really took the fun out of it

Response from developer

Hello! We are really sorry for all the issues you had to face. We'll do our possible best to never make these mistakes again and improve our games!

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