The only thing true about the ad is the top part where it has the level, coins, gems, and energy. As well as combining the same items to get a different item. I’m on level 80 and you’d think they’d give you more energy as you level up but it doesn’t. You have to wait 2 minutes until you get a singular energy and by the time you reach a higher level it takes 4 energy to make 1 item so imagine how fast you can play til it’s over. The energy literally goes away in 2 minutes. As well as the higher level you are the more difficult the orders get. So you have to wait 2-3 days to complete one order if you’re not willing to pay physical money from your bank account. While you could use the gems you get sometimes but the first time you use 10 gems for 100 energy. Then the gem price goes up to 20, 40, 80 all for only 100 energy. The card game thing is also bogus because how is it that I’ve collected some of the same cards and then randomly it will pop up that one of them is new but I already had it? This game is definitely a cash grab but nonetheless I only downloaded this game while on maternity leave because I’m not use to being home this long.
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Response from developer
Hello. We're so sorry that you've encountered a problem with our game. Please send our customer service team any related screenshots or screen recordings so we can look into this for you! You can reach them via email at serviceMergemerge@gmail.com or through our in-game customer service portal (Settings at the top right corner - Contact us).