SelfDecode User Reviews

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  • No method to return previous page

    The app seems like just a wrapper for the website. The service is great, but until there’s a way to go back to the previous page, it is useless.
  • App design & performance issues

    1- App logs out every time you close it and requires re-login. 2-Doesn’t communicate with key chain to allow storing your login information. 3- The lady video with no sound pops up no matter what you do. It’s not only quite annoying but also confusing for many users as I hear from them. Please delete this feature all together and oblige. 4- How it works also confuses many users. It should only be explained at one area as a menu or submenu that user can choose to watch/read. It is very annoying and for many very confusing to have it as part of every report.

    5- There is no “back” button or option available in most areas of the app. This means if you click on a link to go read further details or an article etc, then there is no way to get back to the same page from where you started exploring. Every time you have to forcefully close the app completely and then restart/ log in , and navigate your way back to where you started. This is not only time consuming but frustrating experience. I hope their programmers learn the concept of adding back and forwards links to every page.

    6- There was a consumer created “ Genes packs” that were quite helpful. Only God knows why on earth they are not available anymore and you have to start from scratch adding 100s of rs Ids to get the required information as a list.

    EDIT: 5April24
    I have been patiently waiting for improvements and some critical corrections required in the SNPs information. I have emailed multiple times with screenshots and medical references to help the company to make corrections. However, years are passing by without any progress or updates. The only focus is to increase the number of accounts even if the quality of reporting goes down south.
    I have had great hopes from this platform but I am gradually losing hope and moving to other better researched platforms / companies.
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  • Previous page

    I love this company and the whole concept, but no more than three stars for this app until they make a way for you to return to the previous page. It’s a pain and frustrating to have to navigate back to where I was from the start page…unless I’m missing where this function is. Does it exist? Can I return to the previous page? If so, PLEASE TELL ME HOW.🙏. Also, it never remembers my login info even though I’ve checked the “Remember me” box every time I log in. My other apps work fine remembering me. Please enable these features!
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  • Great app!

    The health reports are very useful and I love the traits!
  • App works well but the DNA health reports are like gold

    The app works pretty well but my review mainly pertains to the service itself. It stands out far and above every other similar genetic-based health recommendation service I could find and I therefore highly recommend SelfDecode.
  • Fantastic for Adoptees

    Wonderful tool for health concerns and also great customer care!
  • Great tool!

    Have loved Self-Decode reports & now love the even easier access thru the app! Such a helpful tool for learning & tracking personal health from a proactive angle.
  • Just like the desktop version!

    I am a big fan of Self Decode so when I found out they had an app version of their site, I downloaded it straight away. So convenient and easy. All the functions work just like on the desktop version, just easier to access. Keep up the great work - can’t wait to see more health reports and updates!

    Recommended!
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  • Fantastic tool to understand your genes

    Great tool to understand genetic tendencies and things you can do to improve your health. Highly recommend.
  • Best DNA assessment program

    The SelfDecode genetic assessment is the best that is out there and constantly evolving and getting updated as new information and research becomes available
    This app is worth the lifetime subscription just for the lab test analyzer tool

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