Leave a Review CGX
Content is good, app is terrible
I really enjoy Caroline and the content, but this app is so poorly designed is nearly unusable. It doesn’t show which workouts you’ve accomplished, it’s nearly impossible to navigate, it’s very unclear and not user friendly. Very disappointed.
From the home page it doesn’t even show the workout programs. You have to click into a very random “favorites” section to then find all of the available workouts. Once you start a program and want to do it day over day, the app doesn’t show you which one’s you’ve already done. That seems like the most obvious need - show your progress as you go along. It’s makes absolutely no sense. Truly terrible!Show lessD.W.E
Developer Response
Hey there! We're sorry to hear you've had trouble finding your way around the app. You can see your completed workouts in the Settings > Workout History area, and you'll also find all of the workouts, programs, and other content on the app in the Discover area. We would love to help further, so please reach out to us at support@cgxapp.com.It’s almost there
I love Caroline’s workout, and I was excited for this app. However, there are a few turn offs. Here is my honest feedback:
Pros:
- reasonably priced
- can play own music and listen to the timer from the video
Cons:
- unable to search for videos in landscape mode on iPad
- does not have a feature to indicate which day of the program you left off of. For example, I don’t know if I finished day 4 or 5 of the iron program easily. (I am not a calendar person, so I don’t want to schedule every video onto the calendar)
- does not have a feature where the video remembers where you left off (YouTube has this feature). For example, I have to use my finger to scroll to where I think I left off from.
- in general, I find it really hard to search for videos and programs. It is not intuitive
- I want to be able to see a list of videos that I have completed, not just a number. Again, it’s hard to see which days I actually completedShow lessWebbyNight
A Suggestion
Great work outs, however I may quit because out of respect for my wife Caroline definitely could do better in what she wears. Some of her tops are thin enough to see through. She has had to blank out some of her work gear because it’s too revealing. I just want to work out without having that on the screen. She could do a lot better in that regard, a lot better! She is a really good trainer though. A few adjustments could be more suitable for all audiences. Right now she is not suitable for all audiences in what she wears. She CHOOSES to wear tops you can see through. It’s tough to find work outs, this one is good; however Caroline PLEASE wear things that are suitable I’m starting to think your not a good person!Show lessNiner 87
Subscription
I love this subscription and I truly don’t mind paying for it. However I don’t understand how a friend of mine has the app with workouts on it but never had to subscribe. I tried “contact us” but all I got was and automated robot answer that never answered my question. That was very frustrating. Then I looked at how I cancel subscription for when I am at the end of my year IF I decide to cancel it but can’t find where to cancel it and if I can’t contact you how am I to cancel it. I would love some feedback please.Show lessTleefitness
Developer Response
Hey there! It is possible to install the app without paying and see what workouts are there, but it's not possible to play a workout without a subscription. Please feel free to reach out to us at support@cgxapp.com and we'll be happy to help.locked
I do not like that i’m paying for an app that is controlling how many workouts i do in a day, the workouts are locked til the next day and aren’t available for people who wake up early to work out , who live outside the time zone in the UK! UNLOCK the program , all the workouts and let paying customers workout the way THEY want too! ugh so annoying and controlling !Show lessabtoioet
Developer Response
Hey there! Thanks for getting in touch to share your feedback with us. When a brand new program is released, the workouts are released on a day-by-day basis so that the CGX Community can work through it together and encourage each other along. As soon as the program is fully rolled out, all of its workouts will be available for you to complete whenever you'd like. Meanwhile, Caroline's 200+ other workouts are available on the app for you to enjoy at any time.Completion
For every episode it would be nice to have a button or automatically have it completed. I’m at the beginning and every day it passes and I complete it I have to remember what was the last workout/day that I completed. It would be great if they can add the feature of completed to the actual day it was completed. I think a lot of us would be happier.Show lessPurevil :)
Won’t unlock workout
Although I am subscribed I cannot access day 41 of the Iron 2.0 program . It should be unlocked here in Western Australia as it is past 7:45 am. Should I just cancel my subscription & delete the app?Klinks10
Developer Response
Hey there! The timezone in the UK changed from BST to GMT over the weekend, so midnight in the UK is now 8am in Western Australia. We hope this makes sense, and we'd love it if you could update your rating 🙏Good value
Great app, lots of work outs.
Wish there was a section that showed you which work outs you have completed or a tick box next to each workout.Katec1602
Developer Response
Hey Kate, thanks so much for your lovely feedback! You can see your completed workouts in the Profile > Settings > Workout History area, but we love the idea of seeing a tick box next to workouts you've already done :)A Suggestion
Great work outs, however I may quit because out of respect for my wife Caroline definitely could do better in what she wears. Some of her tops are thin enough to see through. She has had to blank out some of her work gear because it’s too revealing. I just want to work out without having that on the screen. She could do a lot better in that regard, a lot better! She is a really good trainer though. A few adjustments could be more suitable for all audiences. Right now she is not suitable for all audiences in what she wears.Show lessLove it!
This is a solid way to have access to high quality fitness content. I have been doing the workouts for several konths now and I am very satisfied. The community aspect within the app is great. I like also reading the articles and getting inspired by the meals suggested. The form videos are more than useful. This is a great step up from the Youtube channel, I love it!Show lessGenQuev
Developer Response
Hey there, thanks so much for your wonderful feedback! We're so glad to hear that you're enjoying everything CGX has to offer :)
