CGX User Reviews

CGX

CGX Ltd

Health & Fitness

Reviews Summary

Positive highlights

💪

This app hasExcellent workouts and training programs

🔍

This app hasDetailed form library and exercise tutorials

📚

This app hasInformative articles and nutrition content

🔥

This app hasChallenging and effective programs like Beast Mode

🤩

This app hasLoyal and enthusiastic user community

💻

This app hasAbility to connect Spotify for music during workouts

🎯

This app hasHelps users build strength and confidence

Negative highlights

🐛

This app hasBuggy app with frequent crashes and glitches

🔍

This app hasDifficult to navigate and find specific workouts

📆

This app hasIssues with the calendar and scheduling features

🔌

This app hasProblems with casting/streaming to larger screens

🔒

This app hasLogin and account issues for some users

💰

This app hasExpensive annual subscription for some users

🕰️

This app hasWorkouts locked until next day release, no flexibility

Top reviews

Most RecentHighest RatedLowest Rated

Bad app capabilities

The workouts are fantastic, and I envisioned really good results from the programs. However I will not continue past the free trial due to the capabilities of the app. Really not user friendly, the workout scheduling is really bad and you can’t remove a program if you accidentally added a program to begin on a day that you didn’t actually start it on. Now it’s all out of sync. I try to assign a workout to tomorrows date and it still turns up on todays date.

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g.wiz621

10 months ago

Response from developer

Hey there! We're sorry to hear you've had a difficult experience with the app. We know there's a timezone issue with the app which will explain why your workouts scheduled for tomorrow appear as today. And we hear you loud and clear about removing programs from the schedule – we've got plans to improve that. We hope you are still able to enjoy all of the incredible content on CGX!

Paid annually but cannot get access to workouts

I have subscribed for the annual subscription. Was looking forward to the unleash challenge. I did 3 days of unleash. For my birthday I got a new phone. I installed CGX AAP on new phone and signed in using same email. It’s asking me to pay again to access workouts. I thought I was signed in my old phone that’s why. Logged out from old phone and still the same problem. So I logged back in from my old device again and even that phone does not allow me to access the workouts. I contacted support but have not had a reply back. I have missed out on my workouts as I was following the challenges with the community. I’m upset that I am now behind as I cannot access the workouts and no one has got back to me to help me.

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Romanakk

a year ago

Response from developer

Hey there, we're sorry to hear you're having trouble with the app! This will be happening because the app isn't able to link to your app store to see that you have a paid subscription – don't worry, we'll help with this. Our Support team respond to all queries within 24 hours so hopefully you've heard from us now!

Best workouts ever!

Found CGX workouts to be so enjoyable, challenging rewarding! As she says it’s you vs you! Bonus you have a form library which reviews form of the moves! Love the meal ideas, overall I focus on the workouts and delivery 10 stars!

60katt

a year ago

Response from developer

Hey there, thank you so much for your wonderful feedback! We are so glad to hear that you are enjoying the app and all of Caroline's additional content 🤩 You vs You!

Love the workouts.. some nit picks for the price…

Love the workouts but the app could use a couple of updates. 1. There is not an indicator of progress within actual programs so you have to go all the way into settings to see what you did last. 2. It would be nice to have a recommended schedule and then edit it vs have to add each workout to your schedule.

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Some nit pick feedback

a year ago

Response from developer

Hey there! Thanks so much for your really helpful feedback :) We love the ideas of an indicator to show how far through a program you are, and the ability to more easily edit a program schedule. Watch this space!

Calendar needs to be improved

I absolutely love Caroline and I’ve been following her since 2020 (which is rare for me) HOWEVER It’s a nightmare to reschedule the workouts, you can select the previous week when you want to switch around workout, you need to restart tue app for the change to be taken into account, if you mess up and you select 2 programmes you can’t remove one you have to remove the workouts one by one 😭

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Ahleshistoires

a year ago

Response from developer

Hey there, it is so great to hear that you've been following Caroline since the very beginning – congrats! And we hear you loud and clear about removing entire programs from the calendar. That's something we aim to improve soon :)

Content is good, app is terrible

I really enjoy Caroline and the content, but this app is so poorly designed is nearly unusable. It doesn’t show which workouts you’ve accomplished, it’s nearly impossible to navigate, it’s very unclear and not user friendly. Very disappointed.
From the home page it doesn’t even show the workout programs. You have to click into a very random “favorites” section to then find all of the available workouts. Once you start a program and want to do it day over day, the app doesn’t show you which one’s you’ve already done. That seems like the most obvious need - show your progress as you go along. It’s makes absolutely no sense. Truly terrible!

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D.W.E

a year ago

Response from developer

Hey there! We're sorry to hear you've had trouble finding your way around the app. You can see your completed workouts in the Settings > Workout History area, and you'll also find all of the workouts, programs, and other content on the app in the Discover area. We would love to help further, so please reach out to us at support@cgxapp.com.

It’s almost there

I love Caroline’s workout, and I was excited for this app. However, there are a few turn offs. Here is my honest feedback:

Pros:
- reasonably priced
- can play own music and listen to the timer from the video

Cons:
- unable to search for videos in landscape mode on iPad
- does not have a feature to indicate which day of the program you left off of. For example, I don’t know if I finished day 4 or 5 of the iron program easily. (I am not a calendar person, so I don’t want to schedule every video onto the calendar)
- does not have a feature where the video remembers where you left off (YouTube has this feature). For example, I have to use my finger to scroll to where I think I left off from.
- in general, I find it really hard to search for videos and programs. It is not intuitive
- I want to be able to see a list of videos that I have completed, not just a number. Again, it’s hard to see which days I actually completed

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WebbyNight

a year ago

A Suggestion

Great work outs, however I may quit because out of respect for my wife Caroline definitely could do better in what she wears. Some of her tops are thin enough to see through. She has had to blank out some of her work gear because it’s too revealing. I just want to work out without having that on the screen. She could do a lot better in that regard, a lot better! She is a really good trainer though. A few adjustments could be more suitable for all audiences. Right now she is not suitable for all audiences in what she wears. She CHOOSES to wear tops you can see through. It’s tough to find work outs, this one is good; however Caroline PLEASE wear things that are suitable I’m starting to think your not a good person!

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Niner 87

a year ago

Subscription

I love this subscription and I truly don’t mind paying for it. However I don’t understand how a friend of mine has the app with workouts on it but never had to subscribe. I tried “contact us” but all I got was and automated robot answer that never answered my question. That was very frustrating. Then I looked at how I cancel subscription for when I am at the end of my year IF I decide to cancel it but can’t find where to cancel it and if I can’t contact you how am I to cancel it. I would love some feedback please.

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Tleefitness

a year ago

Response from developer

Hey there! It is possible to install the app without paying and see what workouts are there, but it's not possible to play a workout without a subscription. Please feel free to reach out to us at support@cgxapp.com and we'll be happy to help.

locked

I do not like that i’m paying for an app that is controlling how many workouts i do in a day, the workouts are locked til the next day and aren’t available for people who wake up early to work out , who live outside the time zone in the UK! UNLOCK the program , all the workouts and let paying customers workout the way THEY want too! ugh so annoying and controlling !

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abtoioet

a year ago

Response from developer

Hey there! Thanks for getting in touch to share your feedback with us. When a brand new program is released, the workouts are released on a day-by-day basis so that the CGX Community can work through it together and encourage each other along. As soon as the program is fully rolled out, all of its workouts will be available for you to complete whenever you'd like. Meanwhile, Caroline's 200+ other workouts are available on the app for you to enjoy at any time.