CGX User Reviews

Reviews Summary

Top reviews

Issues with the app

Great content but the app very unstable.

Response from developer

Hey Rothoula, sorry to hear that you're finding the app unstable! Pop us an email at support@cgxapp.com so we can find out more and see if we can fix this for you.

Love the exercises but would like to visually see the completed exercises

I really enjoy the exercises adn the variety of excellent movements and programs. The only thing I don’t see if how to keep track of the exercises I’ve completed and so I can forget where I left off. I would like to either see them in a calendar or on the list of exercises, have some sort of visual to know which ones I’ve completed!
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Response from developer

Hey there, thanks so much for your great feedback! You can see a full list of all of the workouts you've done in the Profile > Settings > Workout History area. We love the idea of seeing your completed workouts in the calendar, too!

Needs a little work

I looove Caroline’s workouts, I’ve been following her workouts for years and so happy there is an app now. I enjoy being able to workout without all the noise. The disappointing part of using the app is that it doesn’t work well. I try to assign workouts to a certain time and day and when I go to view them, they aren’t listed. I like to schedule options for myself but either can’t see them or delete them. I now add to favorites to access them. It would be nice to be able to see which ones I’ve completed as I like to keep trying new ones, but there’s no way to know which I’ve completed. The quality of the workouts are great but feel it’s lacking the planning aspect. I hope the app keeps improving as I love Caroline and her training.
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Response from developer

Hey there! We're so sorry to hear you're having some trouble with CGX. You can see your full list of completed workouts in Profile > Settings, and you should also be able to schedule workouts and programs. Drop us a line at support@cgxapp.com and we'll see if we can figure out why that isn't working for you.

Needs improvement

Although I love Caroline and her workouts the apps needs some very easy fixes to make it more user friendly. When you click the home button it doesn’t go home, you have to keep clicking the back button instead. There’s no way to see workouts you’ve already done easily while searching or favorite workouts you want to do besides scheduling. I also wish you could continue seeing workout video if you minimize the app and need to look at another part of your phone during a rest period .
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No other fitness app comes close!

This is the only app I’ve come across to completely educate you on your fitness journey not basing itself on outward appearances, fads, or popularity but purely by knowledge backed by professionals.

It gives no-nonsense information complete with articles from Psycologist’s, physiotherapists, nutritionists and of course Caroline, the fitness coach. I especially appreciate how it approaches the latest trends. The user is given clear, science based information and allows you to decide what to do with the information without pushing any hidden agenda on you.

I highly recommend this app to anyone who is seeking to improve their every day choices and tune out the excess and sometimes overwhelming noise surrounding the health and fitness industry. It’s worth every single penny!
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Response from developer

Jazzy, this is incredible 😍 You've hit the nail on the head – this is exactly what Caroline is aiming for! We're so glad to hear that you're loving the expert advice on CGX and Caroline's focus on your overall fitness journey. We'd love to chat to you more in depth about your experience, if you're up for that? 💌 support@cgxapp.com

Can’t purchase membership

I have tried to get the subscription with my 3 debit card and it always says that “payment method not supported”
All cards are valid for at least another year and have never had problems purchasing on Apple Store before.

Response from developer

Hey Adele! This is something that you will need to raise with the Apple App Store as all purchases are handled through them and not through us. We really hope they can help!

Brilliant workouts

Love Caroline’s workouts and the app has some good functions, only thing that’s a bit annoying is the workouts saved under “favourites” don’t load after a certain point in the list. So any new workouts you’ve saved under “favourites” won’t show.

Response from developer

Hey there, thanks so much for your feedback! We're not aware of that issue with the Favourites area, so would you mind getting in touch so we can look into it? Please reach out to support@cgxapp.com. Thanks!

Ok but meh

I wish I could tick off the workouts I’ve done, it’s annoying trying to keep track of where I’m at if I don’t the workouts as they come out.
I unsubscribed though because it’s the same workout over and over. It’s always lunges and bridges and shoulders. I don’t need to pay £80 for that. Sorry …

Response from developer

Hey Halima! You can see what workouts you've done in the Settings > Workout History area. And we're sorry that you didn't love the variety. With almost 300 brand new workouts and 4 complete programs (so far), we promise there's a lot more than just lunges, bridges, and shoulders!

Cast

Hi! I try to cast to google chromecast and the app ask for PIN number? What PIN number? It’s supposed to cast automatically when connect to same device wifi like YouTube?

Response from developer

Hey Diavanah, the CGX app won't ask for a PIN number to cast to Chromecast, so it sounds like something else is happening here. Reach out to us at support@cgxapp.com and we'll get to the bottom of this!

Finally a workout app I can get behind!

CGX is a wonderful app. It is so nice to finally look forward to at home workouts again! The workouts are challenging but completely customizable so you can go at your own pace. The best part is that she doesn’t talk during the actual workout. She gives you an overview at the beginning but then you only need to follow the beeps. Which allows you to zone out and focus on your workout rather than the screen. A few suggestions I would make is for the workouts to somehow show as completed after they are finished. Especially the ones in the 10 week programs. It is very easy to mix up where you are at in the program since they don’t have any indication of what has already been done. Also, an internal calendar would be nice in order to track your progress within the app. It does show a count of workouts completed but that’s about all you see. Would be great if you could view and share what your week/month/year looked like using the app.
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Response from developer

Hey there, thank you so much for your kind words! We're so glad to hear that CGX is helping you enjoy your home workouts again 🥰 And we love your suggestions – thanks for sharing those! We'll pass those across to our teams.

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