Good bikes, bad app
Don’t use this app. Half of the time will freeze and always will completely drain your phone battery. Atrocious!
HeyBike Tyson Owner
Overall the bike has great quality and performance, the app on the other hand is not so great. I’ve had my Tyson for about 6 months. I’ve got about 1500 miles on it. (Yes that’s a lot) I ride it practically every day or when I can. Overall I would recommend, but advise to be weary over the app.
Can’t connect on IOS 17.6.1
Try several time(more than 20) with different setting but no pairring. The app doesn’t find the bike.
iPhone 14
IOS 17.6.
Ranger S 2024
YI8IF display
iPhone 14
IOS 17.6.
Ranger S 2024
YI8IF display
Bluetooth connection
Does this app work with the Heybike Race 27.5, as I cannot get the app to connect via Bluetooth?
App is not good
Although the bikes are good, don’t use the app. The map feature is atrocious. Most of the time after your ride it will freeze and lose the data.
Register
Trying to register but it doesn’t send the verification code to email
Watch App??
Could really use Apple watch support. It is a pain to go into an app on the phone when I could just do 2 taps if it had Apple Watch support. Widget support could help as well for those that don’t have a watch.
Won’t let me create an account
I plug in all my info on registration page including password and code sent by email and it won’t scroll down the page to accept terms and create account
Title: Disappointed with the Heybike App—Expected Better Integration
Rating: ★☆☆☆☆
As an owner of a Heybike, which impressively delivers in terms of build quality and performance, I had high expectations for the accompanying app. Unfortunately, my experience with the Heybike app has been overwhelmingly disappointing, failing to live up to the high standards set by their physical products.
The app suffers from numerous functional issues, with many of its advertised features simply not working. This includes key functionalities that are supposed to enhance the riding experience, making this not just a minor inconvenience but a major flaw. The integration feels sloppy and underdeveloped, indicating a lack of thorough testing or attention to detail, which is surprising and unacceptable from a brand that otherwise seems to prioritize quality.
For a bike that excels in so many areas, it is a huge letdown to see the app—a critical component for modern e-bikes—fall so short of expectations. This poor app performance detracts significantly from the overall value of the bike, as it undermines the convenience and additional features that are supposed to make the e-biking experience seamless and enjoyable.
I hope the company acknowledges these issues and prioritizes significant improvements in future updates. Potential buyers should be aware that the current state of the app does not reflect the quality of the bikes themselves and might consider this factor seriously before purchase.
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As an owner of a Heybike, which impressively delivers in terms of build quality and performance, I had high expectations for the accompanying app. Unfortunately, my experience with the Heybike app has been overwhelmingly disappointing, failing to live up to the high standards set by their physical products.
The app suffers from numerous functional issues, with many of its advertised features simply not working. This includes key functionalities that are supposed to enhance the riding experience, making this not just a minor inconvenience but a major flaw. The integration feels sloppy and underdeveloped, indicating a lack of thorough testing or attention to detail, which is surprising and unacceptable from a brand that otherwise seems to prioritize quality.
For a bike that excels in so many areas, it is a huge letdown to see the app—a critical component for modern e-bikes—fall so short of expectations. This poor app performance detracts significantly from the overall value of the bike, as it undermines the convenience and additional features that are supposed to make the e-biking experience seamless and enjoyable.
I hope the company acknowledges these issues and prioritizes significant improvements in future updates. Potential buyers should be aware that the current state of the app does not reflect the quality of the bikes themselves and might consider this factor seriously before purchase.
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Downloaded app doesn’t let me sign up
Says email is wrong and doesn’t send me code to log in
