Contrary to other reviews.
I strongly suggest that you have PRIOR delivery experience before signing up for this company. This is Independent Contractor work, so it is first come first serve, and NOT everyday will be an good day. Remember that! But overall the staff has been very supportive Big Shoutouts to Brooks & Angelica, great dispatchers 🙏🏽and they want to see people get an route they can handle. A MIDSIZE SUV or VAN would be ideal for this gig. Most of the people who I’ve seen complain don’t familiarize themselves with system map, and quiet frankly don’t use common sense. Don’t be one of those people! This company is growing in the right direction, you can be apart of the growth or you can go work at McDonald’s or something on the side. Pick your hard!
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It used to be a good gig
I used to work 5 days a week every week. Then outta nowhere they started assigning people times in the morning when you can pick up your routes but everybody knows if you don’t get there at least an hour before hand you won’t get a route. It used to be first come first serve. Now they favor certain drivers and allow them to start before everyone else every single day during the week. Good luck speaking to a manager and if you do they won’t help you. So glad I quit last month.
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Inconsistent Scheduling
I tried working at this Company located in Hillside Illinois. The first 2 Saturdays I was scheduled no problems. The last 2 Saturdays were not so good. The 3rd Saturday I was scheduled the day before and on the day of I was about to leave to go to the hub at 630am and I received a message in the app saying route was cancelled. I called dispatch and spoke to Ebony and she said they had assigned too many drivers and had to cancel my route. This also happened on the 4th Saturday as well for the same reason. This is ridiculous if you know you have way too many drivers why wait till the morning of to cancel the routes do it sooner than that. Don’t waste your time or energy with this company so disorganized and unprofessional staff working there. Plus if you have to return a package they don’t give good compensation for the return trip back to the hub. Just a bad overall experience.
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Trash Gig
Pulled up to sight in Milwaukee, Wi and had to do packing and scanning outside in the rain. Staff is very disrespectful and you always work over the 6 hr time frame. The route is scattered in no particular order and you never reach the 150 payout no matter how many packages you do or time being spent on job. Now they’ve went from 100 to 150 payout to 75 to 150. Your definitely going to receive just the low end of that.
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Don’t
I got approved to drive in two day and did a route the following day but never got paid for it I called them up and told them about they told me send them a screenshot but never heard nothing back from them
No pay. Don't bother
Still waiting to get paid
Don’t do it
I showed up to take a route and ended working in a warehouse and waiting for a truck for 2 hours then had to help unload, stage and setup deliveries and then scan my boxes 3 times and then go deliver them all day for 7 hours made $100, their app and scanning system is outdated and behind the times! Dispatch was very shady and overall treated like crap! Terrible attitude from the start! Just Don’t!
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Favoritism
I suspect favoritism going on when it comes to getting routes confirmed. Also not enough work. It was my favorite at first but starting to fall off
Very bad company
Very unprofessional never got paid on time will cancel routes with out telling you drove for them for a month and deactivated people accounts with out telling them and not picking up the phone to explain why disbatch service is horrible worst job ever this company should be shut down
Update
I got to talk to a dispatcher and get a better understanding but overall, I like Better trucks the best out of all the delivery gigs. I just wish there was more work.
