Leave a Review MOMS Route
It’s okay
The app is okay. I just feel that it’s missing quite a few things that could make everyone’s jobs (and ordering, for customers) easier:
-add the ability to see accumulated tips
-add the ability for drivers to see delivery instructions in the app: gate codes, contactless, no doorbell, etc.
-fix the issue where, when you tap the address to navigate, it will create a kind of slideshow to show you where to go, so you have to swipe for each direction. I’ve found that clicking end navigation and then start again will fix this, but if out-the-door time matters, the time to do this adds up on a busy day.
-add the ability to contact your store with a one-click button
-add the ability to message the customer through the app
-add the ability to see how many orders are left to deliver from the store, so you know if you need to be quick to get into the store and out.
-add the ability to see each order’s total, so you know for sure that they’ve been paid
Quality of life additions and general functions of the app matters for drivers because you need to be quick. But using this app, there are many roadblocks to go around to be able to do your job effectively and efficiently. Personally, I’ve noticed that these (rather, the lack of these) really hold me back and increase the likelihood of mistakes made. I know that Marco’s is about making the customers happy, but it seems that some things are overlooked when it comes to employees. If you took the time to read this, thank you.Show lessMarco’s Employee
0 STARS: only 1 function AND it fails at even that
I thought the rated-3-star dominos delivery app was bad but this is worthless. - there are only 3 screenshots because that’s all there is… literally all it does is link an address to your phone from the store, that’s the entire app, nothing more… aside from wasted time and danger from trying to get it to stop crashing because apparently that simple task of linking an address which you can do faster with your eyeballs in person is too much for it. - maps app will become unusable after pressing the address and you have to close and reopen the maps app before it works, again it would’ve been faster to enter it in yourself on the maps app. - Crashes constantly - you don’t know if you’ve marked the delivery as delivered or not And it won’t let you press it before you get to the address which would be normal but it loses the delivery from your phone when you Are in rangeShow lessSingle4900
It’s not great
You can tell they rushed out the app because they had to get the system out on time. Very barebones basic. I’m atleast glad you can start navigating by pressing the directions button. But for some reason Apple Maps doesn’t like the address it gives so you have to close it out then re-navigate. And you can call the customer with the phone number button. Though one time there were 2 instances of the order on the app, and one of them had a slightly wrong phone number. Not sure what that bug was about.
At least they made the dispatch tags better.Show lessMikey Staschke