Unlockt User Reviews

Reviews Summary

Top reviews

BEFORE DOWNLOADING, READ THIS.

When I first started using the app it was working perfectly fine. All of my money would be transferred to my bank in the 3-7 days as promised and everything was moving smoothly.

Right about after the third time i tried to withdraw money the app started to act up. It would take about 12 days for the money to reach my account along with having to wait WEEKS before i could withdraw money again.

Shortly after that i went to open the app and it said the app was down due to “maintenance issues” this has now been the case for MONTHS. i cannot create links, withdrawal money, or add my remainder money into my bank account.

I’m not sure if the app is a full scam or what the problem is but it’s extremely frustrating and i wouldn’t recommend this app if you’re looking for a consistent money making device.

With all of that i also constantly would have to put in my ID information after it already accept it. It has become extremely unreliable and truly sketchy.
Show less

Scam!!!

This app is just a scam, I’ve read into them and found out they block your account without any reasoning whatsoever once you exceed a certain amount on your account just to keep the funds all to themselves. Don’t bother trying with this app whatsoever, they don’t look to reason or want to hear anything you have to say, they just want to take your money once you start earning on their platform!
Show less

Response from developer

Hello! We’re sorry to hear about your concerns. Unlockt takes account security and transparency very seriously. Account suspensions only occur in specific situations to ensure the safety and compliance of our platform. We encourage you to reach out to our support team at support@unlockt.me so we can review your situation and help resolve any issues. Thank you for your feedback, and we’re here to assist you.

Unlock.t

I’m disgusted and disappointed in this app they have emailed me a couple off times telling me to give a bank statement when they have had my money on hold for over 3 months now over 3 grand it’s absolutely aporling I don’t recommend this app it’s never available because they do too many things wrong!!!!
Show less

Response from developer

Hello, We sincerely apologize for the frustration you're experiencing and understand how concerning this situation must feel. We want to assure you that it is never our intention to withhold anyone’s funds. If you are facing issues with accessing your money, it could be due to technical problems that we are actively working to resolve. Please reach out to us at support@unlockt.me with your account details, and we’ll prioritize your case to ensure you receive your funds as quickly as possible. We appreciate your patience and are committed to resolving this matter for you.

Shut down?

I just downloaded this today but it appears Unlockt as a service is currently not functional and hasn’t been since August. Why is this app even still available on the App Store? There appears to be no sign of this ever being functional again, but if they do get back up & running, I’ll adjust this review accordingly.
Show less

Response from developer

Hi, We’re really sorry for the experience you’ve had with Unlockt. We understand your frustration, especially with the service being down since August. The app is still available because we’re actively working on resolving the issues, and we’re aiming to be fully operational again soon. We truly appreciate your patience, and we’ll make sure to notify you once everything is back up and running. If you do decide to give us another try when the service is restored, we’d love to hear your updated feedback. Thank you again for reaching out, The Unlockt Team

Horrible app. Horrible service.

This app was working smoothly. Until a few months ago and now I can’t take my money out. I don’t mind not being able to make new links but a lot of us have money in there up to hundreds and can’t take it out nor get feedback from their support. You’re playing with a lot of peoples money and have 0 communication
Show less

Response from developer

Hi, We sincerely apologize for the issues you’re facing, especially with withdrawing your funds. We understand how frustrating this is, and it’s unacceptable that our communication has been lacking. Please know that we are working hard to resolve these problems and ensure everyone can access their money. We value your feedback and will do everything possible to improve communication moving forward. If you can, please reach out to our support team again at support@unlockt.me with your account details, and we’ll make sure to prioritize your case. Thank you for your patience, The Unlockt Team

Bad service!

I’ve been using this for a year or more I’ve never had a problem withdrawing money until now it’s saying suspended and every time I’m emailing I’m not receiving and feedback I got 1 email back asking for my ID for verification yet I already verified my account and as I said I never had a problem withdrawing my money until now the moneys been sitting in the account for 3-4 weeks I’ve been emailing none stop and not getting any help regarding the issue was great at the start but now seems everyone is having the same problem.. I would recommend not using this app bad services if I could give no stars I would but unfortunately had to give 1 to leave the review!!
Show less

Response from developer

Hello, We sincerely apologize for the delay and for any frustration caused. We understand how concerning this situation is, especially with such a significant amount involved. Our support team has been experiencing a higher volume of requests than usual, which may have delayed our response. Please reach out to us again at support@unlockt.me, and we will prioritize your issue to ensure it’s resolved as quickly as possible. We appreciate your patience and hope to resolve this for you soon.

Can’t get transfer complete or reach customer service

So the app is having issues with their payment partners so creating links have been down for the past few weeks. Despite this the app says we can still transfer our balance into our bank account. Every time I go to transfer my earnings, it keeps saying error occurred and I’m unable to receive them. When I go to contact customer support through the app, it states error occurred and I can’t send the email or talk to someone. Between not getting my money and the lack of support due to all the bugs and issues they have been having the past few weeks, I don’t recommend. I would appreciate it if a representative gets back to me and helps me with the money. Or that they get the app fixed soon and have it running again. It’s been weeks since I’ve been able to generate links. Overall a frustrating experience
Show less

Response from developer

Hello, We’re very sorry to hear about the ongoing issues you’ve faced with cashing out and the lack of response from our support team. We understand how frustrating and concerning it is to be waiting for such an extended period. We sincerely apologize for the difficulties with our contact channels and the delay in addressing your issue. This is not the level of service we aim to provide. Please reach out to us again at support@unlockt.me with the details of your problem, including any screenshots or correspondence you’ve already sent. We will make it a top priority to resolve this issue as quickly as possible. Thank you for your patience, and we appreciate you bringing this to our attention. We are committed to improving our service and resolving your concerns.

SCAM! DO NOT DOWNLOAD

i made a few hundred pounds on this app and it told me i have to wait 14-21 days to withdraw. after waiting all that time, when it came to withdrawal, an error message appeared. this went on for over a week. when i contacted customer support they ignored me. i am now in touch with all of my clients and am asking them to open a dispute with the bank to recieve refunds. DO NOT DOWNLOAD THIS APP!
Show less

Response from developer

Hello, We deeply apologize for the issues you’ve faced with transferring your money, especially after patiently waiting for more than the stated 14-21 business days. We understand how important this is, particularly when it affects your ability to provide for your family. The fact that you’re receiving notifications saying your money is ready but still can’t transfer it is concerning, and we want to get this resolved for you as quickly as possible. Please reach out to us directly at support@unlockt.me with your account details, and we’ll prioritize your case to ensure the funds are transferred to your bank without further delay. Thank you for your patience, and we’re committed to helping you access the money you’ve earned as soon as possible.

Everything was good until the update!

I’ve been using this for months now it’s been really reliable and quick… until the “bug fix”, since then it first wasn’t letting me add my bank details in, so I contacted the support they took forever to respond. That got fixed and now my “withdrawal button” after I press it it says error and won’t let me withdrawal I’ve been trying to get this fixed since the bank details issue for a few weeks now customer support still has not helped me I’m getting close to the time period I’ve been trying to use this money for and now I’m left with 0$ for my trip and they have been little to no help in resolving the issue. I would take your business elsewhere, I’m telling the people I told to download this app as well if they don’t fix these issues real soon
Show less

Response from developer

Hello, We’re truly sorry to hear about the issues you’ve been facing and the frustration it has caused. We understand how critical it is to have access to your funds, especially when you’re planning for something important. The recent bug fix was intended to improve our system, but it seems to have introduced new issues with the withdrawal process. We’re actively working to resolve these problems and restore the reliability you’ve come to expect. We apologize for the delays in customer support and the inconvenience you’ve experienced. Please reach out to us again at support@unlockt.me with the details of your issue, and we will make your case a priority to ensure it’s resolved as quickly as possible. Thank you for your patience and for bringing this to our attention. We’re committed to addressing these issues and improving our service.

DO NOT DOWNLOAD THIS APP

At first it worked perfectly. But since they “changed” payment provider in july, the app does not works properly. Sellers that were verified by their previous payment provider, which was Stripe, are now facing problems to withdraw their funds. They ask you for you social security number, your Id front and back, email, and even a bank statement… and even after you provide that information, they do not resolve the matter. I have a few hundred of dollars stuck in available balance and I am still getting an error message when I try to withdraw. This issue has been happening for over a month now. It is suspicious that they ask you for the personal info stated before and after you provide it they can’t pay you. These people might be scammers, stealing the info of thousands of people.
Show less

Alternatives to Unlockt